IT Support Specialist

Madera Community Hospital; Madera (CA); On-site; USD 50,000 - 68,000; Full time

Job summary

Madera Community Hospital in Central California is seeking an IT Support Assistant to assist the IT Manager with daily routines, data entry, and equipment upkeep. You will help ensure reliability of essential devices and patient-facing tech infrastructure.

You will handle calls, install basic software, troubleshoot minor hardware issues, and help maintain inventory, printers, copiers, scanners, and projectors. The role requires teamwork and flexibility for weekends and holidays.

Qualifications

• High school diploma or equivalent.
• Knowledge of computer systems, hardware maintenance, and software installation.
• Ability to type accurately and follow data entry formats.
• Good communication and teamwork skills.
• Basic English comprehension and ability to understand instructions.

Responsibilities

• Answer incoming calls and assist users.
• Enter data accurately into the computer system.
• Maintain inventory and basic hardware.
• Install basic software programs.
• Resolve minor system problems in a technology-focused department.
• Work varied shifts including weekends and holidays.

Skills

Data entry

Customer service

Hardware maintenance

Software installation

Computer systems knowledge

Communication

Education

High school diploma or equivalent

Tools

Printers

Scanners

Copiers

Shredders

10-key calculator

Telephone system

PCs

Multimedia projector

Digital camera

Job description

Madera Community Hospital

Located in the heart of Central California, Madera Community Hospital is a General Acute Care, private, not-for-profit hospital dedicated to improving and maintaining the health and wellness of residents throughout the Central Valley. We are committed to identifying and serving our community's needs with compassion, concern, care and safety for every patient. Madera Community Hospital is a growing acute care facility seeking talented individuals with a drive to provide quality care and dedicated to making a difference in our community.

Position Summary:

Under supervision of the I.T. Manager for daily job assignments, will perform a variety of duties of a routine and recurring nature. This includes answering incoming calls, entering data, maintaining inventory and basic hardware, installing basic software programs, resolving minor system problems, and performing related work in a technology focused department.

Will work varied shifts including weekends and holidays.

Qualifications:

Prefer High school graduate or equivalent work experience. K nowledge of computer systems, hardware maintenance, software installation preferred. Also, experience with keyboards, printers, shredder, copier, 10 key calculator, telephone system, PC’s, scanners, digital camera, multimedia projector preferred. Excellent communication skills with basic knowledge of English composition, ability to work with numbers accurately and able to understand verbal instructions. Must also have solid interpersonal skills and the willingness to work as a member of a team. Must be able to enter information into a computer following a format and have basic understanding of data processing and computer operations.

Madera Community Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.