IT Support Specialist

Contract Professionals, Inc; Hayward (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Contract Professionals, Inc. in Hayward, CA, is seeking an IT Support Specialist for a temp-to-hire role. On-site, Monday–Friday, 8:00 AM–5:00 PM, pay $28–$30/hour.

You will support desktops, laptops, printers, and network connectivity within a manufacturing environment, providing friendly, responsive help to employees.

Strong Windows and Microsoft 365 skills and the ability to work independently are required.

Qualifications

• Experience in IT support, help desk, or desktop support.
• Strong Windows and Microsoft 365 troubleshooting skills.
• Experience with PCs, printers, and common office tech.
• Understanding of networking, user accounts, and permissions.
• Excellent communication and customer service skills.
• Ability to work independently and support users with varying tech levels.

Responsibilities

• Provide technical support for desktops, laptops, printers, and other office equipment
• Troubleshoot hardware, software, network, and connectivity issues
• Set up computers, user accounts, email, and access for new employees
• Install, configure, and maintain software and computer equipment
• Assist with password resets, permissions, and general user support
• Support printers, scanners, phones, and other peripheral devices
• Troubleshoot basic network and Wi-Fi issues
• Maintain IT equipment and documentation
• Escalate more complex technical issues when necessary
• Provide friendly, responsive support to employees across the organization

Skills

IT Support

Help Desk

Desktop Support

Windows Troubleshooting

Tools

Microsoft 365

Job description

IT Support Specialist –Temp-to-Hire Location: Hayward, CA Pay: $28–$30/hour Schedule: Monday–Friday, 8: 00 AM–5: 00 PM Job Type: Full-Time, Temp-to-Hire

Our client is seeking an IT Support Specialist to provide day-to-day technical support for employees within a manufacturing environment. This is a hands‑on position supporting computer hardware, software, user accounts, network connectivity, and general IT troubleshooting.

Responsibilities

• Provide technical support for desktops, laptops, printers, and other office equipment
• Troubleshoot hardware, software, network, and connectivity issues
• Set up computers, user accounts, email, and access for new employees
• Install, configure, and maintain software and computer equipment
• Assist with password resets, permissions, and general user support
• Support printers, scanners, phones, and other peripheral devices
• Troubleshoot basic network and Wi‑Fi issues
• Maintain IT equipment and documentation
• Escalate more complex technical issues when necessary
• Provide friendly, responsive support to employees across the organization

Qualifications

• Previous experience in IT Support, Help Desk, Desktop Support, or a similar role
• Strong Windows and Microsoft Office/Microsoft 365 troubleshooting skills
• Experience supporting PCs, laptops, printers, and common office technology
• Basic understanding of networking, user accounts, and system permissions
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Comfortable working independently and supporting users with varying levels of technical knowledge

Position Details This is a temp-to-hire opportunity offering $28–$30/hour, based on experience. The position is onsite in Hayward, CA, working Monday through Friday from 8: 00 AM–5: 00 PM.