IT Support Specialist

Aditi Consulting; Clayton (NC); On-site; USD 52,000 - 55,000; Full time

Job summary

Aditi Consulting is seeking a Server Engineer to support IT infrastructure for a QC Labs environment in the United States. You will join a high-performing team delivering robust, scalable infrastructure to support business lines and future growth.

The role emphasizes hands-on Windows Server administration, AD management, vCenter virtualization, and ITSM ticketing in a regulated pharmaceutical context. Strong collaboration and independent work are required.

Qualifications

• Bachelor's degree or similar experience preferred.
• Experience with Microsoft Win2000 through Win2022 Server Operating Systems
• Experience with Active Directory - User and Group Management, Group Policy
• Experience building Virtual servers in vCenter
• Experience with PC OS Win XP, Win7, Win10 and Win11
• Experience with SCCM, Splunk, Carbon Black, McAfee or like antivirus
• Microsoft Systems Center or relevant monitoring solution
• Application Configuration with Vendors on Workstations and Servers
• Server rack installation of Hardware (Servers, Storage, etc) including ability to lift hardware
• ServiceNow ITSM or similar IT Ticketing System
• Strong Server and Network Troubleshooting Skills
• Team player who can also work independently, with limited supervision

Skills

IT Infrastructure

Server troubleshooting

Networking

PowerShell

Education

Bachelor's degree or equivalent experience

Tools

vCenter

SCCM

Splunk

Carbon Black

McAfee

Job description

Payrate: $38.19 - $38.19/hr.

Summary: We are looking for a Server Engineer to support our IT systems within QC Labs area, who will join a high performing team of IT Infrastructure engineers. The team is currently involved in project work for a worldwide pharmaceutical company. You will be challenged by a leadership team of forward-thinking IT professionals who are building a robust and scalable infrastructure platform to support line of business and for the company's future.

Qualifications

• Bachelor's degree or similar experience preferred.
• Experience with Microsoft Win2000 through Win2022 Server Operating Systems
• Experience with Active Directory - User and Group Management, Group Policy
• Experience building Virtual servers in vCenter
• Experience with PC OS Win XP, Win 7, Win10 and Win11
• Experience with SCCM, Splunk, Carbon Black, McAfee or like antivirus
• Microsoft Systems Center or relevant monitoring solution
• Application Configuration with Vendors on Workstations and Servers
• Server rack installation of Hardware (Servers, Storage, etc) including ability to lift hardware
• ServiceNow ITSM or similar IT Ticketing System
• Strong Server and Network Troubleshooting Skills
• Team player who can also work independently, with limited supervision

Top skills required

• Prior technical experience (5 years) working with IT Infrastructure & IT Systems supporting Laboratory equipment.
• Hands-On implementation and support experience working with Microsoft Windows Servers, Operating Systems (including legacy), Active Directory and Group Policies.
• Team player with an ability to work independently and collaborating directly with non-IT line of business stakeholders and users.

Good to have skills

• Has worked in regulated company before (Pharmaceutical, Medical, Military, or Banking)
• PowerShell Scripting
• Networking
• Education / Certifications
• The following qualifications are ideal, but not required

Pay Transparency: The typical base pay for this role across the U.S. is: $38.19 - $38.19/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting [e-mail]. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy.