IT Support Specialist

TEKsystems; Casa Grande (AZ); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/long-term disability

Employee Assistance Program

PTO / Vacation

Job summary

TEKsystems is seeking an IT Support Technician to provide onsite hardware and software support at our client site in Casa Grande, AZ. You will maintain production and office technology systems, troubleshoot hardware and network issues, support end users, and ensure critical systems stay operational.

Responsibilities include onsite desktop support, device setup, AD account assistance, printer support, and coordinating with teams to resolve issues quickly.

Qualifications

• 6+ months of hands-on PC/Desktop Support experience.
• Break/Fix troubleshooting experience.
• Printer support experience.
• Windows 10 support.
• Strong customer service and troubleshooting skills.
• Basic knowledge of routers and switches.
• Experience supporting manufacturing environments.
• Experience with Active Directory.
• Mobile device and RF scanner support experience.

Responsibilities

• Provide onsite desktop support for hardware and software issues throughout the facility.
• Setup, configure, install, and maintain desktop computers, laptops, peripherals, and related equipment.
• Support end users with computer, printer, phone, and workstation issues.
• Perform break/fix troubleshooting for desktops, servers, network devices, and peripheral equipment.
• Assist with Active Directory account administration and user support.
• Support industrial and office printers.
• Re-image and deploy workstations as needed.
• Support mobile RF devices and workstation PCs.
• Track and manage hardware inventory and e-waste processes.
• Escalate and resolve technical issues in a timely manner.
• Perform other technical support duties as assigned.

Skills

PC/Desktop Support

Break/Fix troubleshooting

Printer support

Windows 10 support

Customer service

Routers & switches

Manufacturing environment experience

Active Directory

RF/mobile device support

Job description

Seeking an IT Support Technician to provide onsite hardware and software support. This role is responsible for maintaining production and office technology systems, troubleshooting hardware and network issues, supporting end users, and ensuring critical systems remain operational.

Skills

• 6+ months of hands-on PC/Desktop Support experience
• Break/Fix troubleshooting experience
• Printer support experience
• Windows 10 support
• Strong customer service and troubleshooting skills
• Basic knowledge of routers and switches
• Experience supporting manufacturing environments
• Experience with Active Directory
• Mobile device and RF scanner support experience

Responsibilities

• Provide onsite desktop support for hardware and software issues throughout the facility
• Setup, configure, install, and maintain desktop computers, laptops, peripherals, and related equipment
• Support end users with computer, printer, phone, and workstation issues
• Perform break/fix troubleshooting for desktops, servers, network devices, and peripheral equipment
• Assist with Active Directory account administration and user support
• Support industrial and office printers
• Re-image and deploy workstations as needed
• Support mobile RF devices and workstation PCs
• Track and manage hardware inventory and e-waste processes
• Escalate and resolve technical issues in a timely manner
• Perform other technical support duties as assigned

Required Qualifications

• Excellent problem-solving and analytical skills
• Strong communication and documentation abilities
• Ability to work effectively under pressure in a fast-paced environment
• Ability to prioritize multiple competing tasks
• Strong decision-making skills and attention to detail
• Ability to work independently and as part of a team

Physical Requirements

• Frequent walking and standing throughout the workday
• Ability to lift and carry up to 50 pounds
• Ability to stoop, crawl, and work in confined spaces when installing or troubleshooting hardware
• Comfortable climbing ladders and accessing elevated areas to service wireless equipment and network hardware
• Ability to safely carry equipment while navigating elevated platforms and work areas

Work Environment

• Manufacturing environment with a combination of office, production, and controlled-access areas
• Some work areas may require specialized safety procedures and personal protective equipment (PPE)
• Position requires significant movement throughout the facility and may involve supporting users across multiple locations within the site

Job Type & Location

This is a Contract position based out of Casa Grande, AZ.

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Casa Grande,AZ.

Application Deadline

This position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.