IT Support Specialist

GlobalProcure; Akron (OH); On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

Accommodation

Job summary

GlobalProcure seeks an IT Support Specialist to join our Akron team. The role focuses on assisting employees with hardware, software, and systems, with on-the-job training provided.

This is a full-time position offering a monthly salary and accommodation, and requires strong English communication and basic IT knowledge. As part of the IT team, you will troubleshoot issues, set up new user accounts, maintain equipment, and support new technology implementations while coordinating with vendors as

Qualifications

• Degree or certification in Computer Science or related field preferred.
• Knowledge of computer systems, networks and troubleshooting methods.
• Biometric passport is required for international travel.
• Strong problem solving skills and ability to work independently.
• Prior experience is not required as we provide on-the-job training.

Responsibilities

• Troubleshoot and resolve technical issues for employees.
• Install, configure and maintain hardware and software.
• Set up new user accounts and manage access permissions.
• Provide training and support for new technology implementations.
• Monitor system performance and perform routine maintenance tasks.
• Communicate with vendors to resolve equipment or software issues.

Skills

Troubleshooting

Hardware knowledge

Software knowledge

User accounts

Independent work

Education

Bachelor's/Cert in CS or related field

Job description

We are in search of a skilled IT Support Specialist to join our team in Akron. As an Indian national you will have the opportunity to use your English language skills to provide technical assistance and support for hardware, software and systems used by our company. This is a full-time position with a salary of $1500 per month and includes accommodation.

Responsibilities

• Troubleshoot and resolve technical issues for employees
• Install, configure and maintain hardware and software
• Set up new user accounts and manage access permissions
• Provide training and support for new technology implementations
• Monitor system performance and perform routine maintenance tasks
• Communicate with vendors to resolve equipment or software issues

Requirements

• Indian nationality with proficiency in English language
• Degree or certification in Computer Science or related field preferred
• Knowledge of computer systems, networks and troubleshooting methods
• Strong problem solving skills and ability to work independently
• Biometric passport is required for international travel

As our IT Support Specialist you will play a crucial role in ensuring the smooth operation of our company's technology infrastructure. Prior experience is not required as we provide on-the-job training.