IT Support Intern — Mentorship, Projects & Growth

Charter Casting; Woodstock (IL); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Mentorship

Professional development workshops

Networking opportunities

Job summary

Charter Casting Woodstock, the IT Support Technician Internship, offers hands-on experience providing technical support, setting up computers, configuring handheld scanners and printers, and resolving employee tech issues through our ticketing system in Woodstock, IL. Schedule: 15–20 hours/week during the academic year and 40 hours/week in the summer; Start Date: January 2027; Duration: year-round.

The program emphasizes mentorship, professional development, and networking opportunities, with a

Qualifications

• Enrolled in a two-year or four-year degree program in Information Technology, Management Information Systems, Computer Science, or related field with Sophomore status
• Cumulative GPA of 2.75 or higher
• Pursuing a degree in IT/IS/CS or related field and have current Sophomore standing

Responsibilities

• End-user IT support: software installation, hardware set-up and delivery within our ticketing system
• Participate in Continuous Improvement projects
• Document and improve processes

Skills

MS Office proficiency

Strong communication

Team collaboration

Multitasking

Education

IT/IS/CS degree program (Sophomore)

GPA 2.75+

Tools

Ticketing system

MS Office

Job description

Charter Casting Woodstock, the IT Support Technician Internship, offers hands-on experience providing technical support, setting up computers, configuring handheld scanners and printers, and resolving employee tech issues through our ticketing system in Woodstock, IL. Schedule: 15–20 hours/week during the academic year and 40 hours/week in the summer; Start Date: January 2027; Duration: year-round.

The program emphasizes mentorship, professional development, and networking opportunities, with a