IT Support Intern – Hands-on Device & Help Desk

Intermountain Health; United States; On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health is seeking an IT Intern in Brighton, Colorado to gain hands-on experience in a healthcare IT environment. The role focuses on desktop support, learning to deploy, support, maintain and troubleshoot computers and devices while under supervision.

You'll document resolutions in the ITIL system, assist with projects, and learn to apply enterprise security policies. The position offers a 40-hour work week and a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• Strong research, organizational and analytical skills.
• Ability to teach users and solve problems gracefully.
• Effective verbal, written and interpersonal communication skills.

Responsibilities

• Resolve minor computer issues under supervision.
• Document notes and resolutions in ITIL ticketing system.
• Update staff on project and incident status.
• Support new and existing systems while learning technology changes.
• Implement enterprise security policies under guidance.

Skills

Basic computer hardware

Communication skills

Prioritization

Customer service

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheet

Database

Job description

Intermountain Health is seeking an IT Intern in Brighton, Colorado to gain hands-on experience in a healthcare IT environment. The role focuses on desktop support, learning to deploy, support, maintain and troubleshoot computers and devices while under supervision.

You'll document resolutions in the ITIL system, assist with projects, and learn to apply enterprise security policies. The position offers a 40-hour work week and a comprehensive benefits package.