IT Support Engineer

Veranova L P; West Deptford Township (NJ); Presencial; USD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness

401(k) Plan

Descripción de la vacante

Veranova is seeking an IT Support Engineer in West Deptford, NJ to ensure local and cloud infrastructure meets business needs. You will deploy, maintain, and troubleshoot servers, workstations, networking gear, and collaboration tools while aligning with Veranova IT policies.

You will support Azure environments, EntraID, Intune, Exchange, SharePoint, and Teams, manage VMware, backups (Veeam/Datto), and participate in regional projects to improve BIS services.

Formación

• BS in IT/CS with 3–5 years IT experience.
• Experience with Windows Desktop OS, Azure AD, EntraID, Intune, and Office 365 workloads.
• Knowledge of VMware virtualization and backup/recovery with Veeam or Datto.
• Pharma/GxP environment experience is preferred.

Responsabilidades

• Configure, deploy, maintain, troubleshoot and support local, remote, and cloud-based infrastructure (servers, workstations, printers, networking).
• Diagnose and resolve end-user application and OS issues.
• Support Azure-based environments and portals (EntraID, Intune, SharePoint, Teams/Teams Phones, Exchange, Purview).
• Support VMware virtualization, backup/restore, and DR environments (Veeam, Datto).
• Carry out basic systems operation duties (backup mgmt, server restarts, LAN patching, cabinet mgmt).
• Contribute to BIS service improvements and new BIS projects.
• Perform other duties as required.
• (No. additional items present in HTML)

Conocimientos

Windows OS

Azure AD

Intune

VMware

Veeam/Datto

SharePoint

Exchange

Teams Phones

EntraID

Networking basics

Educación

Bachelor’s degree in IT/CS

Herramientas

VMware

Veeam

Datto

Intune

Exchange

SharePoint

Descripción del empleo

Full Time - Salary West Deptford, NJ, US

At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.

Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.

Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.

Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity.

The IT Support Engineer will ensure infrastructure across the site or collection of sites is performing to standard. Provide local on-site support for availability management and global/regional project implementation activity ensuring local infrastructure delivers to business expectations (SLA) while remaining fully aligned to Veranova IT Policies.

Core Responsibilities:

• Configure, deploy, maintain, troubleshoot and support local, remote, and cloud-based infrastructure, including Servers, computer workstations, laptops, printers, mobile devices, phones, meeting room equipment, local area networking, WIFI, and other computer and telecommunications equipment.
• Diagnose and resolve issues associated with end user-based application software, multi-user applications (where unique to site) and operating systems.
• Support/Maintain Azure based environments and administrative portals including, EntraID, Intune, SharePoint, Teams/Teams Phones, Exchange, and Purview.
• Support/Maintain Enterprise based Virtual Hypervisor environments (VMware)
• Support/Maintain Enterprise based Backup/Restore and DR environments (Veeam, Datto)
• Carry out basic systems operation duties requiring local hands and eyes support, including back-up management, supervised server restarts, LAN patching, and cabinet management.
• Contribute to project teams in the improvement of current BIS services and development and delivery of new BIS services.
• To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.

Qualifications:

• Bachelor’s degree (BS) in Information Technology, Computer Science, or a related field with 3-5 years of relevant IT experience, or an equivalent combination of education and professional experience.
• Experience of working with the following technologies: Windows Desktop Operating systems, Microsoft Azure and AD, Veeam Backup and Recovery, VMware Virtual Server environments, Microsoft EntraID, Intune, Team and Teams Phone, Exchange, SharePoint and Mobile Technology (iPhone/Android).
• Working knowledge of desktop, laptop, server and printer computer hardware dependencies and relationships of networks, phones, mobile devices, PC’s operation systems, databases and applications used in the Veranova environment.
• Holder of a recognized IT qualification or has significant IT experience is preferred.
• Experience working in a Pharmaceutical GxP regulated environment is preferred.

The salary range for this role is $80,000-$95,000. This range represents a good-faith estimate of the compensation we expect to offer for this position at the time of posting. Actual compensation will be based on factors such as relevant experience, skills, qualifications, and internal equity. In exceptional cases, compensation may exceed the stated range.

All full-time employees are eligible to participate in our annual incentive bonus program. Bonus targets vary by career level and are based on individual and company performance.

Our Commitment:

• Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
• Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company