6516 - Lab IT Support Specialist / IS Engineer

Verista; Indianapolis (IN); On-site; USD 74,000 - 104,000; Full time

Benefits offered by this job

High growth potential and fast-paced

Competitive pay and incentives

Company-paid disability Insurance

Medical, Dental & Vision

401(k) with match

Paid time off

Tuition reimbursement

Team social activities

Employee recognition

Parental Leave

Job summary

Verista is seeking a Validation Engineer to support day-to-day operation of laboratory and quality systems in a GxP-regulated environment. You will coordinate software installations, perform system validation activities, and contribute to documentation and risk assessments.

Ideal candidates have 3+ years in regulated labs, familiarity with LIMS/Veeva, and strong troubleshooting and communication skills. US-based role with salary range disclosed and comprehensive benefits.

Qualifications

• Bachelor’s Degree in Information Technology, Engineering, Life Sciences, or a related field.
• Hands-on experience with validated computerized systems in regulated environments.
• Experience with GxP-regulated pharmaceutical/biotech/medical device environments.
• Knowledge of lab informatics platforms (LIMS, Veeva, chromatography data systems).
• Experience with validation, change control, and controlled documentation practices.
• Strong troubleshooting, communication, and ability to manage competing priorities.

Responsibilities

• Support day-to-day operation of laboratory and quality systems, instruments, and related technologies.
• Coordinate software installations, upgrades, patches, and configuration changes with users and support teams.
• Maintain technical documentation and lifecycle planning for hardware and software.
• Assist deployment of new lab instruments and computerized systems, including builds and migrations.
• Coordinate vendor activities and document dependencies, risks, and issues for escalation.
• Support computer system validation and software assurance activities throughout the lifecycle.

Skills

Technical troubleshooting

Root-cause analysis

Written communication

Independent work

Prioritization

Education

Bachelor's degree in IT/engineering/Life Sciences

Tools

LIMS

Veeva

Chromatography data systems

Instrument software

Job description

Description

Verista’s 500 experts team up with the world’s most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world’s most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision‑making and are the result of our significant investment in our people and our capabilities.

Our ability to grow is driven by world‑class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.

Company Culture Guidelines & Values:

• We empower and support our colleagues
• We commit to client success at every turn
• We have the courage to do the right thing
• We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
• We constantly acquire new skills and learn from our experiences to enhance our collective expertise

Validation Engineer Responsibilities:

• Support day-to-day operation of laboratory and quality systems, instrument workstations, and associated technologies, including configuration, troubleshooting, and maintenance of laboratory computers, software, peripherals, and connectivity
• Coordinate software installations, upgrades, patches, and controlled configuration changes, partnering with laboratory users and support teams to resolve incidents and minimize operational disruption
• Maintain accurate technical documentation and contribute to hardware and software lifecycle planning
• Support deployment of new laboratory instruments, applications, and computerized systems, including workstation builds, system configuration, and domain or network migrations
• Coordinate vendor installation, upgrade, and implementation activities, contributing to implementation planning, test preparation, cutover, deployment, and hypercare support, and document technical dependencies, issues, and risks for escalation
• Support computer system validation and computer software assurance activities throughout the system lifecycle, contributing technical input to impact assessments, risk assessments, change controls, validation plans, and test scripts
• Execute or support qualification and testing activities, collecting complete, attributable technical evidence, and support deviation investigation, discrepancy resolution, periodic review, and audit or inspection readiness within applicable GxP, data integrity, and security requirements
• Coordinate with infrastructure and cybersecurity teams on endpoint management, access, network, server, backup, and recovery dependencies, supporting vulnerability remediation, patching, and approved security controls for regulated systems
• Assist with backup, restoration, disaster recovery, and business continuity planning and testing, and elevate infrastructure or cybersecurity risks affecting system availability, compliance, or validated state
• Support assigned technical activities across projects, tracking actions and deliverables and providing status updates, while participating in cross-functional working sessions and identifying process improvement opportunities

Job Requirements:

• Bachelor's Degree in Information Technology, Engineering, Life Sciences, or a related field
• 3+ years of experience supporting laboratory, manufacturing, quality, or other regulated computerized systems
• Experience working in a GxP-regulated pharmaceutical, biotechnology, medical device, or comparable environment
• Hands‑on experience with LIMS, Veeva, chromatography data systems, instrument software, or other laboratory informatics platforms
• Working knowledge of computer system validation, qualification, change control, and controlled documentation practices
• Strong technical troubleshooting, root‑cause analysis, and written communication skills, with the ability to work independently and manage competing priorities
• Knowledge of GAMP 5, 21 CFR Part 11, data integrity principles, and risk‑based validation or CSA methods
• Experience with Windows administration, Active Directory, endpoint management, server dependencies, networking, and backup or recovery solutions (Preferred)
• Experience supporting system migrations, hardware refreshes, vendor‑led implementations, or cybersecurity remediation in regulated environments (Preferred)
• Experience authoring or reviewing validation and technical lifecycle documentation (Preferred)

For US geography, the salary range for this position is shown below. The actual salary is dependent upon a variety of job‑related factors such as professional background, training, work experience, location, business needs, market demand, and competitive market practice. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This salary range is subject to change and may be modified in the future.

Verista is an equal opportunity employer.

National (US) Range: $73,920 USD - $104,439 USD

Benefits

• High growth potential and fast‑paced organization with a people‑focused culture
• Competitive pay plus performance‑based incentive programs
• Company‑paid Life, Short‑Term, and Long‑Term Disability Insurance.
• Medical, Dental & Vision insurances
• FSA, DCARE, Commuter Benefits
• Supplemental Life, Hospital, Critical Illness and Legal Insurance
• Health Savings Account
• 401(k) Retirement Plan (Employer Matching benefit)
• Paid Time Off (Rollover Option) and Holidays
• As Needed Sick Time
• Tuition Reimbursement
• Team Social Activities (We have fun!)
• Employee Recognition
• Employee Referral Program
• Paid Parental Leave and Bereavement

Verista collects and processes personal data in accordance with applicable data protection laws. If you are a California Job Applicant, see the privacy notice for further details.

For more information about our company, please visit us at Verista.com