IT Support Engineer

Kennison & Associates; Boston (MA); Hybrid; USD 122,000 - 149,000; Full time

Benefits offered by this job

Great Benefits

Strong Bonus

Job summary

Kennison & Associates in Boston is seeking an IT Support Engineer to own endpoint health, onboarding/offboarding, and device provisioning. You will deliver Level 1-2 support and work closely with senior technology leadership in a professional financial services setting.

The ideal candidate has 3–6 years in IT support, strong Windows skills, and hands-on troubleshooting. Hybrid work model with salary up to $135K and strong bonus and benefits.

Qualifications

• 3–6 years of IT support or desktop engineering experience.
• Strong Windows and endpoint management skills.
• Experience with Microsoft 365, Intune, ManageEngine, Okta, or similar platforms.

Responsibilities

• Own endpoint health, user onboarding and offboarding, and device provisioning.
• Provide Level 1-2 technical support and issue triage.
• Collaborate with senior technology leadership in a financial services environment.

Skills

Windows

Endpoint management

Onboarding/offboarding

Level 1-2 support

Troubleshooting

Tools

Microsoft 365

Intune

ManageEngine

Okta

Job description

Tired of closing tickets when you could be solving problems and owning outcomes? Our client, a boutique investment firm in Boston, is looking for a proactive IT Support Engineer who takes initiative, thinks critically, and ensures technology works the way it should. This is your opportunity to step beyond traditional helpdesk support and make a meaningful impact on a high-performing technology team.

You’ll take ownership of endpoint health, user onboarding and offboarding, device provisioning, and Level 1-2 technical support while working closely with senior technology leadership in a professional financial services environment.

The ideal candidate brings 3-6 years of IT support or desktop engineering experience, strong Windows and endpoint management skills, and a hands‑on approach to troubleshooting and follow‑through. Experience with Microsoft 365, Intune, ManageEngine, Okta, or similar platforms is highly valued.

Hybrid - 4 Days In | Salary up to $135K | Strong Bonus | Great Benefits

Job Code: 18937

*Please note that quoted salary ranges are not guarantees of what the final salary offers might be. Variables include years of work experience, industry-specific experience, education level, etc. to be considered!