IT Support Engineer

Tech Domain; Birmingham (AL); Sur place; USD 30 000 - 39 000; Plein temps

Résumé du poste

Tech Domain is seeking experienced Smart Hands / Data Center Technicians for on-site support. The role covers rack and stack, equipment installation/removal, cabling, power connections, and hardware swaps. Strong documentation and independent on-site work are essential.

Applicants should have hands-on networking knowledge and be able to follow MOP/SOW and remote engineer instructions, providing clear site reports and reliable transportation to the assignment location.

Qualifications

• Experience in data center environments or smart hands roles preferred.
• Ability to perform rack/stack, cabling, and power connections with minimal supervision.
• Strong documentation and reporting skills for site reports.

Responsabilités

• Provide on-site Smart Hands/Data Center support.
• Perform rack and stack of network/server equipment.
• Install and remove equipment as required.
• Patch, label, and manage cables and cable pathways.
• Handle power cabling and equipment connections.
• Perform hardware swaps and basic troubleshooting.
• Maintain console access and reboot devices as needed.
• Verify inventory and asset records.
• Capture photos and generate detailed site reports.
• Follow MOP/SOW and remote engineer instructions.

Connaissances

Rack and stack

Equipment installation

Cable management

Power cabling

Hardware swaps

Troubleshooting

Inventory verification

Site reporting

MOP/SOW adherence

Independent on-site work

Professional communication

Networking knowledge

Tools & transportation

Description du poste

We are looking for experienced Smart Hands / Data Center Technicians for on-site support.Worcester,

Experience should include

• Rack amp; Stack of network/server equipment
• Equipment installation and removal
• Cable installation, patching, labeling amp; cable management
• Power cabling and equipment connections
• Hardware swaps / break-fix support
• Console access and basic troubleshooting
• Device reboot / power cycling
• Inventory and asset verification
• Taking photos and providing detailed site reports
• Following MOP/SOW and remote engineer instructions
• Previous Smart Hands / Data Center / Field Technician experience
• Strong hands-on networking and hardware knowledge
• Ability to work independently on-site
• Professional communication and documentation skills
• Reliable transportation and required tools