IT Support Associate

CMIT Solutions of Hartford & Stamford; Stamford (CT); Remote; USD 24,796 - 41,328; Part time

Job summary

A leading IT service provider in Stamford, CT, is seeking a Part Time IT Support Associate. In this role, you'll work from home, tackle IT challenges, and enhance your expertise in a collaborative environment. Ideal for those looking to upskill or transition into tech. Responsibilities include supporting clients through efficient ticket management. Competitive pay rate from $18 to $30 per hour.

Qualifications

• Proficiency in Windows 10 and 11, and MACOS.
• Familiarity with Microsoft 365 and cloud technologies.
• Basic understanding of networking and server concepts.

Responsibilities

• Collaborate with colleagues to tackle IT challenges.
• Manage tasks through diligent ticket updates.
• Support clients' IT issues effectively.

Skills

Windows 10

Windows 11

MACOS

Microsoft 365

Cloud technologies

networking concepts

equipment installation

Co-Pilot or ChatGPT

Job description

Join CMIT Solutions of Hartford & Stamford as a Part Time IT Support Associate and embark on an exciting journey to enhance your IT expertise. This role offers you the unique opportunity to work from the comfort of your home, allowing for a flexible schedule that empowers you to balance your professional and personal life. With a pay rate ranging from $18 to $30 per hour, this position is ideal for IT professionals looking to upskill or those looking to transition into the tech field. You'll be part of a collaborative vibrant team that values problem-solving and customer-centricity, enabling you to grow and develop your skills in a supportive environment. Don't miss the chance to work in a dynamic culture based in Stamford, CT, that prioritizes high performance and innovation.

Take the first step towards a fulfilling career in IT today!

A little about us

CMIT Solutions of Stamford: At the heart of our work culture is a strong commitment to collaboration. We believe that success is built through teamwork, mutual support, and a shared vision. As a forward-thinking company focused on long-term growth, we're constantly seeking innovative ways to improve and evolve. Our detail-oriented and organized approach ensures that every project is thoughtfully planned and flawlessly executed. This structure enables us to work efficiently, deliver exceptional results, and consistently exceed expectations. When you join our team, you become part of a welcoming, inclusive community where your contributions are truly valued, and your personal and professional growth is actively supported. We take pride in fostering a positive environment where everyone feels respected, appreciated, and empowered to thrive. We are looking for a curious, motivated, and tech-savvy individual who thrives in a self-paced environment and is excited to learn, research, connect with others, and help drive business growth using AI and digital tools.

What it's like to be An IT Support Associate at IT Support Associate

As a IT Support Associate at CMIT Solutions of Hartford & Stamford, your day begins with an engaging 8am team meeting that sets the stage for the day. You'll collaborate with skilled colleagues to tackle our clients' IT challenges and positioning yourself as their trusted hero. This role offers the chance to deepen your knowledge of emerging technologies while managing your tasks through diligent ticket updates-an essential part of our commitment to excellence. With the flexibility to work from home or visit client sites, you can maintain a healthy work-life balance.

Each day presents exciting opportunities to solve complex problems, enhancing both your skills and the success of our clients. Join us and thrive in a customer-centric, energetic work culture that values collaboration and innovation.

Requirements for this IT Support Associate job

To excel as a technical specialist at CMIT Solutions of Hartford & Stamford, a diverse set of technical skills is essential. Proficiency in Windows 10 and Windows 11, as well as MACOS, ensures you can navigate various operating systems effectively. Familiarity with M365 enhances your ability to support cloud technologies and streamline client communications.

A basic understanding of networking and server concepts is crucial for resolving connectivity issues and managing infrastructure efficiently. Competence in equipment installation and wire management plays a significant role in maintaining a well-organized IT area. Additionally, cabling skills such as ethernet terminations are vital for ensuring reliable network performance.

Your ability to leverage these tools and techniques will be key to addressing IT challenges and delivering exceptional service to our clients. Join us to apply your skills in a dynamic environment that values innovation and collaboration.

Knowledge and skills required for the position are:

• Windows 10
• Windows 11
• MACOS
• Microsoft 365
• Cloud technologies
• networking concepts
• equipment installation
• Co-Pilot or ChatGPT

Get started with our team!

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

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