IT Support Analyst - M365 & Power Automate

Druid City Vital Care; Bentonville (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career growth in M365 and automation

Hands-on experience with cloud identity

Impact on IT operations

Job summary

Druid City Vital Care in Bentonville, Arkansas, is seeking a Technical Support Analyst to enhance IT operations through front-line user support and automation solutions using Microsoft 365.

The ideal candidate will have 3-5 years of IT support experience and strong knowledge of M365, IAM, and networking, along with a commitment to diversity and inclusivity.

This position offers the opportunity to grow within a dynamic environment while making a direct impact on user efficiency and overall IT performance.

Qualifications

• 3-5 years of help desk or IT support experience.
• Experience with Microsoft 365 and IAM concepts.
• Basic understanding of networking and exposure to cloud systems.

Responsibilities

• Provide IT support for devices and access issues.
• Manage user accounts in Entra ID.
• Support Microsoft 365 applications.
• Build Power Automate workflows.
• Assist with endpoint support and system health.

Skills

Help desk or IT support experience

Microsoft 365

IAM understanding

Power Automate

Basic networking knowledge

Exposure to cloud based phone systems

Fortinet firewalls experience

Job description

Druid City Vital Care in Bentonville, Arkansas, is seeking a Technical Support Analyst to enhance IT operations through front-line user support and automation solutions using Microsoft 365.

The ideal candidate will have 3-5 years of IT support experience and strong knowledge of M365, IAM, and networking, along with a commitment to diversity and inclusivity.

This position offers the opportunity to grow within a dynamic environment while making a direct impact on user efficiency and overall IT performance.