IT Support Analyst - Las Vegas (Contract, Growth Potential)

SafeBox

Las Vegas (NV)

On-site

USD 14,000 - 17,000

Full time

14 days+

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Job summary

SafeBox in Las Vegas, USA is seeking a skilled IT Support Analyst to join our team on a contract basis. You will provide technical support and troubleshoot computer systems and software for clients, installing, configuring, and maintaining systems as needed.

The role requires a Bachelor's degree in computer science or related field, at least 2 years of relevant experience, strong hardware and software knowledge, and solid communication skills to explain technical concepts to non-technical users.

Qualifications

Bachelor's degree in computer science or related field.
Minimum of 2 years of experience in a similar role.
Strong knowledge of computer hardware, operating systems, and applications.
Excellent problem-solving skills with the ability to troubleshoot complex technical issues.
Good communication skills with the ability to explain technical concepts to non-technical users.
Ability to work independently as well as collaboratively in a team environment.

Responsibilities

Provide technical support and troubleshooting services to clients regarding computer systems and software.
Install, configure and maintain computer systems and software.
Identify and resolve hardware and software issues in a timely manner.
Create and maintain documentation of system configurations, procedures, and policies.
Perform routine maintenance tasks such as updates, backups, and system checks.
Collaborate with other team members to develop solutions to complex technical problems.
Communicate effectively with clients to provide updates on issue resolution.