IT Support Analyst

SafeBox; Las Vegas (NV); On-site; USD 14,000 - 17,000; Full time

Job summary

SafeBox in Las Vegas, USA is seeking a skilled IT Support Analyst to join our team on a contract basis. You will provide technical support and troubleshoot computer systems and software for clients, installing, configuring, and maintaining systems as needed.

The role requires a Bachelor's degree in computer science or related field, at least 2 years of relevant experience, strong hardware and software knowledge, and solid communication skills to explain technical concepts to non-technical users.

Qualifications

• Bachelor's degree in computer science or related field.
• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware, operating systems, and applications.
• Excellent problem-solving skills with the ability to troubleshoot complex technical issues.
• Good communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently as well as collaboratively in a team environment.

Responsibilities

• Provide technical support and troubleshooting services to clients regarding computer systems and software.
• Install, configure and maintain computer systems and software.
• Identify and resolve hardware and software issues in a timely manner.
• Create and maintain documentation of system configurations, procedures, and policies.
• Perform routine maintenance tasks such as updates, backups, and system checks.
• Collaborate with other team members to develop solutions to complex technical problems.
• Communicate effectively with clients to provide updates on issue resolution.

Skills

Troubleshooting

Communication

Independent worker

Education

Bachelor's degree in computer science or related field

Job description

Computer Systems Analyst vacancy in Las-Vegas USA

Profession: Computer Systems Analyst
City: Las Vegas, USA

We are seeking a highly skilled IT Support Analyst to join our team in Las Vegas. As an IT Support Analyst, you will be responsible for providing technical support and troubleshooting services to our clients. This is a contract position with the potential for extension.

Key Responsibilities

• Provide technical support and troubleshooting services to clients regarding computer systems and software.
• Install, configure and maintain computer systems and software.
• Identify and resolve hardware and software issues in a timely manner.
• Create and maintain documentation of system configurations, procedures, and policies.
• Perform routine maintenance tasks such as updates, backups, and system checks.
• Collaborate with other team members to develop solutions to complex technical problems.
• Communicate effectively with clients to provide updates on issue resolution.

Requirements

• Bachelor's degree in computer science or related field.
• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware, operating systems, and applications.
• Excellent problem-solving skills with the ability to troubleshoot complex technical issues.
• Good communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently as well as collaboratively in a team environment.

Salary: $1400 per month

Location: Las Vegas, USA

We welcome applicants of all nationalities who meet the requirements for this role.