IT Support - 12 month contract

Techmate; Washington; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible on-demand hours

2 hours minimum pay on all assignments

Expense reimbursement

Job summary

Techmate seeks an IT support technician for a 12 month contract in the Spokane, WA area. You will resolve a range of computer-related issues and provide on-site support as needed for executives and staff.

Responsibilities include workstation installation, end-user support, AD/GPO, and help desk tasks for Office365, Exchange Online, and antivirus software. The role requires strong communication and the ability to work independently or in a team.

Qualifications

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Office365, SharePoint Online, Exchange Online support.
• Azure, Intune and cloud services knowledge.
• OS: Windows Server, Mac OS X, iOS and Windows 7–10.
• Printer installation and print management.
• Excellent verbal and written communication.
• Ability to work independently and in a team.
• Ability to lift heavy objects up to 50 lbs.

Responsibilities

• Install workstations and provide end-user support.
• Support executives and staff with hardware/software configuration.
• Migrate Windows versions using tools such as Azure, SCCM, PXE.
• Provide on-site remote hands support and basic networking.
• Manage AD, domains, and group policy.
• Support Office365, Exchange, and antivirus solutions.
• Deliver executive-level technical support.
• Support printers and MFD devices, and O365 apps.

Skills

End-user support

Strong communication

Independent worker

Physical stamina

Tools

Microsoft Office 365

SharePoint Online

Exchange Online

Azure

Intune

AD / Active Directory

Printer installation & management

Job description

Job Description

We are seeking an IT support technician for a 12 month contract in the Spokane, WA area to join our team!

As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities:

• Installation of workstations.
• End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with AD (active directory), domains, group policy, etc.
• E-mail, A/V conferencing, VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
• Provide timely and efficient executive-level support.
• Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)

Requirements:

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online.
• Working knowledge of Azure, Intune, and other cloud based services.
• Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation, local/network configuration and print management.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

We Offer:

• Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
• Competitive compensation and 2hrs. minimum pay on all assignments.
• Job related expense reimbursement.

Company Description

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Company Description

Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.