IT Support

Judah Christian School; Champaign (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

Judah Christian School is seeking an IT support professional to assist administration, faculty, and staff with technology needs. The role covers SIS support, website assistance, and collaboration with leadership to maintain secure, reliable systems.

The ideal candidate will be proficient in Microsoft 365, have experience with FACTS SIS or Google systems, and demonstrate strong multitasking, communication, and organizational skills while upholding the school's Christian mission.

Qualifications

• Proficient with Microsoft 365 including Word, Excel, PowerPoint, Outlook and Teams.
• Preferred experience in FACTS SIS and/or Google systems.
• Display knowledge of networks, hardware, and software support.
• Effective communication via spoken word, phone, email, etc.
• Ability to prioritize and manage multiple support requests, projects, and deadlines with high customer service and technical accuracy.
• Willingness to work in a team and independently with integrity and confidentiality.
• Strong organizational skills.

Responsibilities

• Support the student information system as needed in collaboration with Admissions Office.
• Provide various reports across divisions.
• Administer Google Admin Console.
• Create and maintain school Google accounts.
• Evaluate computer programs, services, and equipment for adequacy.
• Supervise technology materials circulation.
• Maintain a yearly inventory of licenses, hardware, and software.

Skills

Customer service

Communication

Multitasking

Teamwork

Integrity

Organizational skills

Tools

Microsoft 365

FACTS SIS

Google Admin Console

Job description

Job Purpose

To serve administration, faculty, and staff with IT support.

Position Summary

This position administers various systems throughout the school, including FACTS SIS and the website, as needed. This position works cooperatively with the Leadership Team.

Qualifications

A fellow Christian who supports without reservation the Judah Christian School Statement of Faith; Proficient with Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams, and preferred experience in FACTS SIS and/or Google systems; Display knowledge of networks, hardware, and software support; Can effectively communicate via spoken word, phone, email, etc.; Demonstrated ability to effectively prioritize and manage multiple support requests, projects, and deadlines while maintaining a high level of customer service and technical accuracy; Willingness to work as a member of a team, as well as the ability to work independently; Able to work with high level of integrity and confidentiality; Excellent organizational skills.

Responsibilities

• Support the student information system as needed in collaboration with the Admissions Office.
• Provide various reports across divisions.
• Administer of Google Admin Console.
• Create and maintain school Google accounts.
• Evaluate computer programs, services, and equipment in terms of adequacy.
• Supervise the circulations of technology materials.
• Maintain a comprehensive, yearly inventory of licenses, hardware, software, and other materials.
• Oversee all technology repair services. Eliminate obsolete materials.
• Support the school website and athletic website (with marketing and admissions), as needed.
• Provide on-site technical support by diagnosing and resolving hardware, software, network, classroom technology, and security system issues.
• Set up, maintain, and provide support for the school's audio/visual equipment and sound systems for chapels, meetings, programs, and other school events.
• Liaison with IT Company on IT issues.
• Manage summer IT cleaning & put-back.
• Provide technical support for security camera systems by troubleshooting hardware, software, and connectivity issues and assisting users with system operation and functionality.
• Support and maintain Promethean Board technology by diagnosing and resolving technical problems, performing basic maintenance, and assisting staff with effective system use.

Who You Are

You have a passion and love for the Lord and furthering His kingdom through Christian education. Your heart desires to see organizations like Judah grow so that more students can receive a Christ-centered education. You take pride in your work and have a passion for detail, accountability and great stewardship of God’s resources. You are someone who sets a high bar for yourself and believes in the true pursuit of excellence in everything you do for the Lord. Overall, you are passionate about serving the Lord in a ministry role, and know that your career and life should be a reflection of your relationship with Christ.

Working Hours

This position is full-time, 40 hours/week.

Supervisor

Superintendent and Head Principal.