IT Supervisor - Network Administration

Portland Community College; Sylvania (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Portland Community College is seeking an IT Supervisor for Network Administration to oversee day-to-day IT network operations and lead a team of technical staff. The role focuses on planning, implementing, and maintaining robust network infrastructure across multiple campuses and centers.

The position requires strong leadership, policy development, and vendor coordination to ensure reliable technology services and alignment with college objectives.

Qualifications

• Enterprise networking expertise with routers, switches, firewalls, wireless networks, and cabling infrastructure.
• Strong technical leadership and staff supervision abilities.
• Experience with network performance monitoring and problem resolution.

Responsibilities

• Plan, organize, and manage IT network administration operations.
• Supervise technical staff; hire, train, evaluate and discipline as needed.
• Develop, implement, and enforce policies and procedures for technology operations.
• Coordinate with vendors and other colleges; manage hardware/software assets and inventory.

Skills

Networking expertise

Technical leadership

Vendor management

Data analysis

Tools

Cisco routers

Firewalls

Job description

Join our Team at Portland Community College

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for.

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

The Department of Information Technology is pleased to announce an opening for the position of IT Supervisor - Network Administration.

Under the direction of a manager, supervises the day-to-day operations of an assigned functional area. Contributes to the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department. Responds to inquiries from college departments and/or external agencies and supervises a work group of employees.

The Information Technology Supervisor carries out operating policies and procedures with a focus in one functional area such as general technology, web, telecommunications, networking, media, or customer support.

Here is the job classification:

https://www.pcc.edu/hr/employment/management-jobs/ITSupervisor/

What You'll Do and Who We Are Looking For

Typical Duties and Responsibilities

• Plans, organizes, maintains, and manages the processes and operations of an assigned functional area. Supervises the activities of assigned functional area to include: planning, implementing, administering and evaluating projects and services impacting College operations from a technology services perspective.


• Supervises a work group of technical support staff and/or casual and student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.


• Develops, recommends, and administers policies, procedures, and processes in support of Technology operations in assigned functional area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.


• Participates in the development of standards and procedures for technology purchases and the utilization of outside vendors. Solicits, provides input into, and makes recommendations for the purchase of technology solutions. Manages leased and purchased hardware and software.


• Collects and analyzes a variety of complex data and information. Performs analysis and summarizes findings in applicable reports or other communication mediums.


• Prioritizes work and coordinates activities between applicable campus site(s) and District information technology services department.


• Participates in strategic and tactical planning to coordinate the delivery of products and services. Evaluates technology, sets standards, and makes appropriate recommendations for purchase and implementation, provides project management for applicable technology deployments.


• Participates in the development of processes to track assets, manage and coordinate inventory, and/or performs other related activities. Works closely with vendor companies and other colleges and universities. Maintains vendor partnerships.


• Supervises and participates in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.


• Participates in the development and administration of section budget; implements and allocates resources following budget approval; approves expenditures.


• Pa rticipates in/

Positions assigned to Network Administration may also be responsible for:

• Managing the architectural design of the District's network infrastructure, evaluating products, planning the installation of new products and implementing technology changes in the network.


• Managing the daily operation of the network infrastructure including performance monitoring, configuration, and problem resolution.


• Overseeing the troubleshooting of the most complex networking problems while ensuring that networking staff members are appropriately trained.

These qualifications, skills and abilities are critical for success in this position.

Throughout the screening process, you will be evaluated based on the demonstration of these success criteria.

Enterprise Networking Expertise

Deep familiarity with enterprise infrastructure standards and components, including routers, switches, firewalls, wireless networks, and physical cabling infrastructure.

Technical Leadership & Superv