IT Supervisor - Network Administration

Portland Community College; Portland (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development opportunities

Job summary

Portland Community College is hiring an IT Supervisor - Network Administration to supervise day-to-day IT operations, lead a technical staff, and guide strategic technology initiatives across college sites. The role emphasizes enterprise networking, policy development, and vendor collaboration.

The successful candidate will bring strong leadership, communication skills, and a track record of delivering technology solutions that support college operations and student services.

Qualifications

• Associate degree in Computer Science or related discipline; relevant experience may substitute for the degree on a year-for-year basis.
• Three years of work experience in complex systems design, programming and systems software and support.

Responsibilities

• Plans, organizes, maintains, and manages processes and operations of an assigned functional area within technology services.
• Supervises a staff and hires, trains, and evaluates personnel as necessary.
• Develops and administers policies and procedures for Technology operations; ensures compliance and quality.

Skills

Networking

Leadership

Communication

Self-learning

Technical Writing

Education

Associate Degree in CS

Job description

Join our Team at Portland Community College

_ Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington._

Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at [e-mail].

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. With four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area, our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

The Department of Information Technology is pleased to announce an opening for the position of IT Supervisor - Network Administration.

Under the direction of a manager, supervises the day-to-day operations of an assigned functional area. Contributes to the development, recommendation, and administration of policies, procedures and processes in support of assigned functional area within the department. Responds to inquiries from college departments and/or external agencies and supervises a work group of employees.

The Information Technology Supervisor carries out operating policies and procedures with a focus in one functional area such as general technology, web, telecommunications, networking, media, or customer support.

Here is the job classification:
https://www.pcc.edu/hr/employment/management-jobs/ITSupervisor/

What You’ll Do and Who We Are Looking For

Typical Duties and Responsibilities

• Plans, organizes, maintains, and manages the processes and operations of an assigned functional area. Supervises the activities of assigned functional area to include: planning, implementing, administering and evaluating projects and services impacting College operations from a technology services perspective.
• Supervises a work group of technical support staff and/or casual and student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
• Develops, recommends, and administers policies, procedures, and processes in support of Technology operations in assigned functional area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.
• Participates in the development of standards and procedures for technology purchases and the utilization of outside vendors. Solicits, provides input into, and makes recommendations for the purchase of technology solutions. Manages leased and purchased hardware and software.
• Collects and analyzes a variety of complex data and information. Performs analysis and summarizes findings in applicable reports or other communication mediums.
• Prioritizes work and coordinates activities between applicable campus site(s) and District information technology services department.
• Participates in strategic and tactical planning to coordinate the delivery of products and services. Evaluates technology, sets standards, and makes appropriate recommendations for purchase and implementation. Provides project management for applicable technology deployments.
• Participates in the development of processes to track assets, manage and coordinate inventory, and/or performs other related activities. Works closely with vendor companies and other colleges and universities. Maintains vendor partnerships.
• Supervises and participates in the installation, configuration, troubleshooting, maintenance, and repair of applicable technologies and associated equipment.
• Participates in the development and administration of section budget; implements and allocates resources following budget approval; approves expenditures.
• Participates in/

Positions assigned to Network Administration may also be responsible for:

• Managing the architectural design of the District’s network infrastructure, evaluating products, planning the installation of new products and implementing technology changes in the network.
• Managing the daily operation of the network infrastructure including performance monitoring, configuration, and problem resolution.
• Overseeing the troubleshooting of the most complex networking problems while ensuring that networking staff members are appropriately trained.

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these success criteria.

• Enterprise Networking Expertise: Deep familiarity with enterprise infrastructure standards and components, including routers, switches, firewalls, wireless networks, and physical cabling infrastructure.
• Technical Leadership & Supervision: Project scoping, workload management, staff coaching, and team development.
• Culturally Responsive Communication: Exceptional written and verbal communication skills across technical and non-technical audiences at all organizational levels.
• Self-Directed Learning & Adaptability: Demonstrated capability to independently research, learn, and implement emerging technology solutions and best practices.
• Technical Writing & Documentation: Ability to produce thorough proposal documents, operational records, and complete maintenance notes.

Minimum Qualifications:

• Associate’s Degree in Computer Science or related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.
• Three years work experience in complex systems design, programming and systems software and support.

Why You’ll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community

• Opportunities for learning and professional development

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Position Grade

Management J

Employment Type