IT Supervisor - Application Services

Los Angeles County Sanitation Districts; Whittier (CA); In loco; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

The Los Angeles County Sanitation Districts are seeking an Information Technology Supervisor to lead the Application Services Group in Whittier. You will mentor staff, partner with IT supervisors and business departments, and guide the enterprise applications' growth and modernization to better support our customers.

Under the IT Manager, you will supervise daily operations, manage budgets and staffing, oversee project delivery, and coordinate vendor relationships to ensure timely,

Competenze

• Bachelor's degree in Computer Science or closely related field.
• 4–6 years IT leadership or supervisory experience.
• Experience in IT project management and IT services management.
• Experience with IT budgeting and staff development.

Mansioni

• Monitors, manages, and reports on the performance of the Application Services Group.
• Collaborates with other IT Supervisors to ensure consistent service delivery across the organization.
• Oversees evaluation, implementation, administration, support, and modernization of enterprise application solutions.
• Provides technical direction, coaching, and mentoring to staff.
• Participates in selection, motivation, evaluation, and discipline of staff.
• Ensures staff are trained and equipped to perform duties and updates training requirements.

Conoscenze

Leadership/people management

IT project management

Cross-department collaboration

Vendor management

Strategic planning

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

APIs

Middleware

ERP/Enterprise systems

Descrizione del lavoro

Ready to take the next step in your leadership journey? The Los Angeles County Sanitation Districts is looking for an Information Technology Supervisor to lead our Application Services Group. In this role, you’ll guide and mentor a talented team, partner with fellow IT Supervisors and business departments across the organization, and help shape how our enterprise applications grow and modernize. You’ll have the chance to develop your staff, bring structure and vision to key projects, and build strong relationships with the customers and partners who depend on our systems. Your leadership will directly support an agency that protects public health and the environment for millions of Los Angeles County residents by converting waste into resources. If you’re ready to lead a collaborative team, grow your impact, and help move our technology forward, we want to hear from you.

LOCATION

FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, APPLICATION SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

ESSENTIAL FUNCTIONS

To supervise and provide organization, leadership, technical guidance, direction, and mentoring to the Application Services Group.

JOB SUMMARY

The major job duties are listed below. For a detailed list, please see the full job description.

Under the direction of the Information Technology Manager, the incumbent:

• Monitors, manages, and reports on the performance of the Application Services Group
• Collaborates with other IT Supervisors to ensure consistent service delivery across the organization
• Oversees the evaluation, implementation, administration, support, enhancement, and modernization of enterprise application solutions
• Provides technical direction, coaching, and mentoring to staff
• Participates in the selection, motivation, evaluation, and discipline of staff
• Ensures staff are trained and equipped to perform their duties, and continually updates training requirements to align with evolving application platforms, development practices, integration tools, and business systems
• Assists with ongoing planning and implementation of projects in the IT Strategic Plan
• Assists in the preparation of annual operations, maintenance, and capital improvement budgets
• Manages approved projects to ensure effective budgetary and resource utilization, and on-time completion
• Reviews and approves hardware, software, and services purchase requests and manages associated subscriptions and contract renewals
• Assesses budget and technical requirements for the Application Services Group projects and prepares associated job plans
• Facilitates customer outreach, providing regular project status updates, and customer health checks with business departments
• Supervises the evaluation and selection of consultants, implementation partners, software vendors, and application service providers
• Assists in the development and enforcement of IT policies, procedures and standards

MINIMUM QUALIFICATIONS

Applicants must possess a valid California Class C driver license and the following:

• A bachelor's degree in Computer Science or a closely related field from an accredited college or university

AND one (1) of the following:

• Option 1: Status as a Supervising Systems Analyst with the Los Angeles County Sanitation Districts
• Option 2: Four (4) years of experience as a Senior Systems Analyst with the Los Angeles County Sanitation Districts
• Option 3: Six (6) years of experience performing professional-level information technology work involving IT project management, IT services management, network management, IT infrastructure management, software development management, IT service desk management, IT cybersecurity management or other relevant domains. At least one (1) of the required six (6) years of experience must be in a supervisory capacity. Note: A master's degree in computer science or a related field may be substituted for one (1) year of the required non-supervisory experience

DESIRABLE QUALIFICATIONS

The ideal candidate would possess one or more of the following:

• Project Management Professional (PMP) Certification, issued by the Project Management Institute
• A minimum of five years of experience supervising, leading, or managing an enterprise applications team, including responsibility for application support, enhancement, implementation, integration, upgrades, production support, and lifecycle management of major enterprise business systems such as ERP, Enterprise Asset Management, financial systems, HR/payroll systems, utility systems, permitting systems, document management systems, or reporting platforms
• Experience managing application vendors, implementation partners, statements of work, service-level expectations, contract renewals, software licensing, and vendor performance
• Experience with system integration and data exchange, including APIs, middleware, interfaces, batch jobs, reporting feeds, data quality, and cross-system dependencies
• Experience with application security and access governance, including role-based access control, segregation of duties, audit logging, secure configuration, vulnerability remediation, data protection, and compliance with organizational standards