Information Technology Supervisor - Application Services

Los Angeles County Sanitation Districts; Whittier (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Los Angeles County Sanitation Districts is seeking an Information Technology Supervisor to lead the Application Services Group. You will mentor staff, collaborate with IT and business units, and drive modernization of enterprise applications to support public health and environmental goals.

The role requires a Bachelor's degree in Computer Science or related field and substantial IT leadership experience in enterprise systems.

Qualifications

• Bachelor's degree in Computer Science or closely related field.
• Progression paths include Supervising Systems Analyst or Senior Systems Analyst roles within the Districts.
• At least 4–6 years of IT leadership/management experience with enterprise applications.

Responsibilities

• Supervise and provide leadership to the Application Services Group.
• Oversee enterprise application solutions evaluation, implementation, and modernization.
• Provide technical direction, coaching, and staff development.
• Assist in IT budgeting and project planning to align with strategic goals.
• Engage with customers for status updates and governance across departments.

Skills

Leadership & people mgmt

Enterprise applications

IT governance & strategy

Project management

Staff training & development

Education

Bachelor's degree in Computer Science or related field

Master's degree may substitute for 1 year supervisory experience

Tools

Vendor management

System integration & APIs

Job description

NOTICE OF JOB OPPORTUNITY POSTING #BR-186-26E

Ready to take the next step in your leadership journey? The Los Angeles County Sanitation Districts is looking for an Information Technology Supervisor to lead our Application Services Group. In this role, you’ll guide and mentor a talented team, partner with fellow IT Supervisors and business departments across the organization, and help shape how our enterprise applications grow and modernize. You’ll have the chance to develop your staff, bring structure and vision to key projects, and build strong relationships with the customers and partners who depend on our systems. Your leadership will directly support an agency that protects public health and the environment for millions of Los Angeles County residents by converting waste into resources. If you’re ready to lead a collaborative team, grow your impact, and help move our technology forward, we want to hear from you.

LOCATION:

FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, APPLICATION SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

ESSENTIAL FUNCTIONS:

To supervise and provide organization, leadership, technical guidance, direction, and mentoring to the Application Services Group.

The major job duties are listed below. For a detailed list, please see the full job description.

Under the direction of the Information Technology Manager, the incumbent:

• Monitors, manages, and reports on the performance of the Application Services Group
• Collaborates with other IT Supervisors to ensure consistent service delivery across the organization
• Oversees the evaluation, implementation, administration, support, enhancement, and modernization of enterprise application solutions
• Provides technical direction, coaching, and mentoring to staff
• Participates in the selection, motivation, evaluation, and discipline of staff
• Ensures staff are trained and equipped to perform their duties, and continually updates training requirements to align with evolving application platforms, development practices, integration tools, and business systems
• Assists with ongoing planning and implementation of projects in the IT Strategic Plan
• Assists in the preparation of annual operations, maintenance, and capital improvement budgets
• Manages approved projects to ensure effective budgetary and resource utilization, and on-time completion
• Reviews and approves hardware, software, and services purchase requests and manages associated subscriptions and contract renewals
• Assesses budget and technical requirements for the Application Services Group projects and prepares associated job plans
• Facilitates customer outreach, providing regular project status updates, and customer health checks with business departments
• Supervises the evaluation and selection of consultants, implementation partners, software vendors, and application service providers
• Assists in the development and enforcement of IT policies, procedures and standards

Applicants must possess a valid California Class C driver license and the following:

• A bachelor's degree in Computer Science or a closely related field from an accredited college or university
• Option 1: Status as a Supervising Systems Analyst with the Los Angeles County Sanitation Districts
• Option 2: Four (4) years of experience as a Senior Systems Analyst with the Los Angeles County Sanitation Districts
• Option 3: Six (6) years of experience performing professional-level information technology work involving IT project management, IT services management, network management, IT infrastructure management, software development management, IT service desk management, IT cybersecurity management or other relevant domains. At least one (1) of the required six (6) years of experience must be in a supervisory capacity. Note: A master's degree in computer science or a related field may be substituted for one (1) year of the required non-supervisory experience

DESIRABLE QUALIFICATIONS:

• Project Management Professional (PMP) Certification, issued by the Project Management Institute
• A minimum of five years of experience supervising, leading, or managing an enterprise applications team, including responsibility for application support, enhancement, implementation, integration, upgrades, production support, and lifecycle management of major enterprise business systems such as ERP, Enterprise Asset Management, financial systems, HR/payroll systems, utility systems, permitting systems, document management systems, or reporting platforms
• Experience managing application vendors, implementation partners, statements of work, service-level expectations, contract renewals, software licensing, and vendor performance
• Experience with system integration and data exchange, including APIs, middleware, interfaces, batch jobs, reporting feeds, data quality, and cross-system dependencies
• Experience with application security and access governance, including role-based access control, segregation of duties, audit logging, secure configuration, vulnerability remediation, data protection, and compliance with organizational standards

The competitive selection process may cover:

• Knowledge of:
  • Principles, policies, and practices of supervision and training
  • IT principles, systems, and technologies related to enterprise applications, software development, application support, system integration, cybersecurity, IT service delivery, IT contract and vendor management, and project management
  • Application lifecycle management, including planning, implementation, enhancement, maintenance, modernization, and retirement of business systems
  • Software development lifecycle practices, including requirements management, testing, release management, source control, change control, documentation, and production support
  • Enterprise system integration concepts, including APIs, interfaces, middleware, reporting feeds, data exchange, and cross-system dependencies
  • Application security principles, including access control, auditability, data protection, secure configuration, and compliance with IT policies and standards
  • Current industry trends related to cloud applications, SaaS, low-code platforms, automation, analytics, artificial intelligence, application modernization, and digital transformation
  • Technical report writing and business correspondence
• Ability to:
  • Motivate and inspire staff
  • Provide clear guidance and instructions, delegate effectively, and resolve conflicts
  • Communicate clearly both verbally and in writing
  • Convey technical information in a clear and concise manner to both technical and non-technical individuals
  • Translate business needs into practical application solutions
  • Think critically and troubleshoot complex applications, integration, data, vendor, and production support issues
  • Adopt new tools, technologies, and delivery methods
  • Stay updated with the latest industry trends and emerging technologies
  • Plan, organize, and execute application projects successfully
  • Build and maintain relationships with key stakeholders and ensure customer satisfaction, working collaboratively with staff, customers, vendors, and other IT groups
  • Manage multiple application initiatives simultaneously, prioritize effectively, and meet deadlines
  • Balance operational reliability, cybersecurity, user needs, project delivery, and long-term modernization goals

SELECTION PROCESS:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of a technical writing project weighted at 30%, and an interview weighted at 70%.
• Candidates must receive qualifying scores on each selection component to move forward in the selection process.
• The initial review of applications is tentatively scheduled to begin the week of November 23.

NOTES:

• The individual(s) recommended for hire must undergo a job-related reference check, fingerprinting, degree verification, DMV report, and a drug test.
• Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.

For questions regarding this recruitment, please contact Brandi Reyes at [e-mail].

As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply.

To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources.