IT Supervisor

Albemarle County Service Authority; Charlottesville (VA); On-site; USD 94,000 - 113,000; Full time

Job summary

Albemarle County Service Authority in Charlottesville, VA is seeking an IT Supervisor to lead the IT department and ensure reliable, secure technology services. This role supervises staff and guides infrastructure and cybersecurity initiatives in alignment with organizational goals.

The position requires a Bachelor's degree in IT/CS or related field with at least five years of experience, plus strong leadership and communication skills.

Qualifications

• Bachelor's degree in information technology, computer science, or related field or equivalent experience.
• Five years of progressively responsible IT experience; supervisory experience preferred.
• Strong knowledge of network infrastructure, cloud services, and cybersecurity.
• Industry certifications (Microsoft, CompTIA, Cisco, ITIL) preferred.

Responsibilities

• Supervise IT staff and review work across IT functions.
• Oversee IT infrastructure, servers, cloud services, and business apps.
• Coordinate system upgrades, patches, and technology refreshes.
• Ensure security, compliance, vendor management, and budget support.

Skills

Leadership

Communication

Problem solving

Customer service

Education

Bachelor's degree in information technology, computer science, or related field

Tools

Active Directory

Azure/Entra ID

Microsoft 365

Endpoint management

Job description

ALBEMARLE COUNTY SERVICE AUTHORITY

Has The Following Employment Opportunity Available

INFORMATION TECHNOLOGY SUPERVISOR

ALBEMARLE COUNTY SERVICE AUTHORITY

Has The Following Employment Opportunity Available

Position Summary: The IT Supervisor leads the daily operations of the organization's Information Technology department, ensuring the reliable, secure, and efficient delivery of technology services. This position supervises IT staff, oversees infrastructure and cybersecurity, provides technical leadership, and supports strategic technology initiatives that align with organizational goals.

Duties Include:

• Supervise, assign, and review the work of IT staff responsible for network administration, systems support, cybersecurity, and end-user services.
• Oversee the installation, maintenance, monitoring, and performance of IT infrastructure, servers, cloud services, and business applications.
• Serve as the escalation point for complex technical issues, coordinate system upgrades, patches, and technology refreshes, and lead or participate in infrastructure and modernization projects.
• Monitor system security and compliance with IT standards, manage vendor relationships and service contracts, support disaster recovery and business continuity planning, assist with technology budgeting and asset management, collaborate with departments to identify technology needs, and provide technical guidance and support to staff.

Minimum Qualifications: Bachelor's degree in information technology, computer science, or a related field (or equivalent experience) and five (5) years of progressively responsible IT experience; supervisory experience preferred. Strong knowledge of network infrastructure, Microsoft technologies (Active Directory, Azure/Entra ID, Microsoft 365), cloud services, endpoint management, and cybersecurity best practices. Excellent leadership, communication, organizational, and customer service skills. Industry certifications such as Microsoft, CompTIA, Cisco, ITIL, or project management are preferred. Occasional after-hours work, on-call availability, and the ability to lift and install IT equipment may be required.

Hiring Range $93,922 - $112,706

Position Open Until Filled

Come join a workforce dedicated to providing safe and reliable water to the citizens of Albemarle.

Equal Opportunity Employer

Application And Full Job Description Available At

Albemarle County Service Authority

168 Spotnap Road Charlottesville, VA 22901

[phone]

Job Posted by ApplicantPro