IT Supervising Communications Tech

County of Riverside; California; Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

The County of Riverside’s Sheriff’s Office is seeking a Radio Communications Supervisor (IT Supervising Communications Technician) to oversee field staff responsible for planning, installing, testing, maintaining, and repairing public safety communication equipment and remote shelter infrastructure.

The incumbent will work with vendors, schedule maintenance, review invoices, and manage field deployments of critical communications assets; travel to remote sites will be required.

Qualificações

• Bachelor's degree in IT-related field or equivalent.
• Four years of journey-level radio communications experience with two years in supervisory/lead duties.
• Knowledge of IT devices, networks, documentation, and administration.
• Ability to supervise staff and manage vendors.

Responsabilidades

• Supervise, assign, review, and evaluate staff performing IT-related work and develop competencies.
• Install and configure radio, computer, and network equipment in vehicles and sites.
• Coordinate system upgrades, document changes, and train users on equipment and networks.
• Troubleshoot and repair malfunctions in equipment and networks; diagnose network issues.
• Administer enterprise network applications and coordinate with vendors for services.
• Plan and oversee installation of systems, estimate costs, and prepare reports.

Conhecimentos

Supervision

Vendor management

Public safety communications

Network troubleshooting

Formação académica

Bachelors in CS/related

Ferramentas

P25 radio systems

Enterprise network apps

Descrição da oferta de emprego

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

About The Position

The County of Riverside’s Sheriff’s Office has an opportunity for a Radio Communications Supervisor (IT Supervising Communications Technician). The incumbent will serve as a field supervisor with responsibility for the full scope of supervision and will oversee staff engaged in planning, organizing, installing, programming, testing, maintaining, and repairing public safety communication equipment and remote communication shelter infrastructure.

The incumbent will also work with vendors to schedule maintenance, repairs, and site visits; review and approve invoices for vendor services; and review environmental documentation for PSEC remote sites. Field work is required.

Competitive candidates will have related experience performing the duties described above, including supervisory or lead experience overseeing staff engaged in technically advanced IT-related work. Hands‑on technical experience and experience with P25 radio systems are highly desirable. Public safety communications experience is strongly preferred.

Meet The Team!

The law enforcement professionals of the Riverside County Sheriff’s Office , with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff’s Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.

Examples Of Essential Duties

• Supervise, assign, review, and evaluate the work of staff performing a variety of IT-related work; plan, organize, and provide opportunities to develop/maintain job-related competencies.
• Install communication (e.g. radio, computer) and other equipment in or on vehicles; install communication (e.g. radio, microwave, computer) and other equipment (e.g., infrastructure equipment, cabling) in office and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components.
• Install and configure network hardware and software; update system documentation; coordinate system/component upgrades and repairs with vendors and users; monitor the work of vendors to ensure compliance of enterprise standards for products and services; provide user training regarding equipment and network utilization.
• Troubleshoot, repair, and resolve malfunctions of equipment and devices (e.g., computer, radios, microwave, and cabling); diagnose, locate, and repair network malfunctions.
• Utilize and administer enterprise network applications such as domain name services, network modeling, trend analysis, IP address management, and network configuration management.
• Research, evaluate and test proposed products, product versions and systems solutions.
• Coordinate the installation and operation of the County microwave and radio systems with County departments, and cities.
• Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.
• Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.
  

Minimum Qualifications

Education: Possession of a Bachelor's degree from an accredited college or university in computer science, computer information systems, data processing, information management, or a related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of experience for one year of education.)

Experience: Four years of successful journey-level radio communication experience with two of those years including supervisory or lead duties over staff engaged in technically advanced IT-related work. One year of experience as a Riverside County IT Communications Technician III may substitute for this required experience.

Knowledge of: The principles, methods and techniques used in the course of work for the IT Communications Technician series; principles, methods and techniques of effective supervision; principles, methods and techniques applied to IT devices, applications and systems; principles of organization and administration; and the principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; effectively supervise subordinates, interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Skill in: Supervising, coordinating, and evaluating the work of assigned personnel; identifying learning needs; and overseeing personnel orientation and training.

Other Requirements

License/Certificate: Possession of a valid California Driver's License required.

Physical Requirements: Pushing, pulling, and lifting a variety of technical equipment.

A successful Security Clearance conducted by the Sheriffs' Department is required

Must be able to lift, push, pull various large and equipment up to 50 lbs. in/out of the height of a standard pickup truck. Must be able to lift, push, and pull equipment exceeding 50 lbs. with assistance or other mechanical means; i.e., hand truck, cart, forklift, liftgate, tractor, etc.

IT-Related Skills

Required: The installation and coordination of the installation of communication systems, including voice, radio, microwave, and data in vehicles, remote sites and buildings; use of test equipment to isolate, repair and resolve problems.

Preferred: Assessing customer repair needs based on description of problems; installation and configuration of network hardware and software; use of systems-level maintenance and management tools; troubleshooting and repairing/resolution of equipment malfunction in a multi-user, single platform environment; interpreting customer technology needs.

SUPPLEMENTAL INFORMATION

For Questions Regarding This Recruitment

Please contact Ebelyn Skinner at 951-955-5196 or [e-mail] . Please allow 1-2 business days for a response to general inquiries.

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.