IT Summer Internship: Help Desk & Networking in GA

kubotaexternal

Georgia

On-site

USD 21,000 - 28,000

Part time

11 days ago
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Kubota Manufacturing of America invites motivated students to join our IT internship in Gainesville and Jefferson, GA. Over 12 weeks, you will provide first-line support for hardware, software, and network issues, assist with ticketing and documentation, and gain exposure to service desk operations in a manufacturing environment.

You will collaborate with IT staff, participate in training opportunities, and develop skills in troubleshooting, AD, Windows, and IT tools while maintaining a strong

Qualifications

  • Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Information Systems, Computer Science, Cybersecurity, or a related field.
  • Basic knowledge of computer hardware, software, and networking concepts.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Self-motivated with a willingness to learn and adapt to new technologies.
  • Excellent verbal and written communication skills.
  • Legally authorized to work in the United States without sponsorship.
  • Must be actively pursuing a related degree throughout the internship period.
  • Expected graduation date must be December 2027 or later.

Responsibilities

  • Provide first-line IT support to Kubota Manufacturing of America employees by assisting with hardware, software, and network-related issues.
  • Support day-to-day Service Desk operations through ticket management, troubleshooting, documentation, and customer service.
  • Log, categorize, prioritize, and track incidents and service requests within the IT ticketing system.
  • Escalate unresolved issues to appropriate IT team members when necessary.
  • Follow up with users to confirm issue resolution and customer satisfaction.
  • Diagnose and resolve hardware, software, operating system, and network connectivity issues.
  • Assist with workstation setup, device deployment, software installation, and equipment maintenance.
  • Support troubleshooting efforts for printers, mobile devices, and other business technology tools.
  • Create and maintain documentation for support processes, troubleshooting steps, and recurring issues.

Skills

Customer Service
Communication
Problem Solving
Teamwork
Technical Troubleshooting
Documentation
Time Management
Analytical Thinking

Education

Pursuing IT degree

Tools

Windows
Microsoft Office
Ticketing Systems
Active Directory
Networking Basics

Job description

Kubota Manufacturing of America invites motivated students to join our IT internship in Gainesville and Jefferson, GA. Over 12 weeks, you will provide first-line support for hardware, software, and network issues, assist with ticketing and documentation, and gain exposure to service desk operations in a manufacturing environment.

You will collaborate with IT staff, participate in training opportunities, and develop skills in troubleshooting, AD, Windows, and IT tools while maintaining a strong

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

IT Summer Internship: Service Desk & Tech Support
IT Summer Internship: Service Desk & Tech Support

Kubota Group • Gainesville (GA), Northern (KY)

Hybrid
USD 25,000 - 30,000
Information Technology Summer College Internship
Information Technology Summer College Internship

Kubota Group • Gainesville (GA), Northern (KY)

Hybrid
USD 25,000 - 30,000
Information Technology Summer College Internship
Information Technology Summer College Internship

kubotaexternal • Georgia

On-site
USD 21,000 - 28,000
Engineering Intern: Hands-On Manufacturing & Innovation
Engineering Intern: Hands-On Manufacturing & Innovation

kubotaexternal • Georgia

On-site
USD 25,000 - 34,000
Hands-On Engineering Internship: Manufacturing & Innovation
Hands-On Engineering Internship: Manufacturing & Innovation

Kubota Group • Gainesville (GA), Northern (KY)

Hybrid
USD 25,000 - 30,000
Safety & Environmental Intern: Hands-On in Manufacturing
Safety & Environmental Intern: Hands-On in Manufacturing

Kubota Group • Gainesville (GA), Northern (KY)

Hybrid
USD 25,000 - 30,000
HR & Legal Summer Internship — Manufacturing Focus
HR & Legal Summer Internship — Manufacturing Focus

kubotaexternal • Georgia

On-site
USD 19,000 - 23,000
Engineering Summer College Internship
Engineering Summer College Internship

Kubota Group • Gainesville (GA), Northern (KY)

On-site
USD 25,000 - 30,000
Engineering Summer College Internship
Engineering Summer College Internship

kubotaexternal • Georgia

On-site
USD 25,000 - 34,000
IT Service Desk Intern: End-User Support & Deployment
IT Service Desk Intern: End-User Support & Deployment

Gasoc • Tucker (GA)

On-site
USD 25,000 - 36,000
On-site internship