IT Specialist - US

Dover; New York, San Francisco, Chicago (NY, CA, IL); Hybride; USD 70 000 - 110 000; Plein temps

Résumé du poste

SemiAnalysis is seeking an IT Specialist to own and support our core IT infrastructure, ensuring secure, scalable operations. You will manage devices, software systems, access controls, and internal file organization while delivering hands-on IT support across the firm.

As a hands-on professional, you will implement security processes, coordinate with vendors, and develop IT policies to drive operational efficiency for a growing, globally distributed team in the United States.

Qualifications

• Minimum 2 years of IT support or systems administration experience.
• Familiar with Microsoft 365, SharePoint, and Google Workspace.
• Understanding of MFA, password management, and endpoint security.
• Ability to troubleshoot across hardware, software, and cloud platforms.

Responsabilités

• Manage device procurement, configuration, shipping, tracking, maintenance, and lifecycle management for laptops and IT equipment.
• Support onboarding and offboarding, including account creation, provisioning, and secure deactivation.
• Administer internal software systems, SaaS licenses, user accounts, and access permissions.
• Maintain SharePoint environments, shared drives, and internal documentation repositories.
• Implement and maintain IT security processes including MFA and device security controls.
• Manage role-based access controls and provide day-to-day IT support for hardware and software.
• Coordinate with IT vendors and external support partners.
• Develop and maintain IT policies, SOPs, and asset trackers.
• Identify opportunities to automate and scale IT workflows.

Connaissances

IT support

Systems admin

Onboarding/offboarding

Troubleshooting

Security awareness

Communication

Outils

Microsoft 365

SharePoint

Google Workspace

MDM

Endpoint security tools

Description du poste

Employment Type: Full-time

Work Setting: Onsite

Work Location: United States (Remote) / In-Office (New York, San Francisco, Chicago)

Work Hours: Office Hours

Find out more here: https://semianalysis.com

SemiAnalysis

SemiAnalysis is an independent venture fund specializing in the Semiconductor and AI industries. Our in-depth coverage spans the entire supply chain, from semiconductor fabrication processes to cutting-edge AI models, software, and infrastructure.

Position Overview

We’re hiring an IT Specialist to own and support the core IT infrastructure that keeps SemiAnalysis running securely and efficiently. This role will be responsible for managing employee devices, software systems, access controls, internal file organization, security processes, and day-to-day IT support across the company.

This is a hands-on role for someone who enjoys building clean, scalable systems and solving operational problems before they become bottlenecks. You will work closely with operations, leadership, and employees across the firm to ensure our technology environment is secure, organized, and easy to use.

This is a full-time role based in the United States.

Responsibilities

• Manage device procurement, configuration, shipping, tracking, maintenance, and lifecycle management for company laptops and IT equipment.
• Support employee onboarding and offboarding processes, including account creation, device provisioning, software setup, access permissions, and secure deactivation of accounts/devices.
• Administer internal software systems, SaaS platforms, licenses, user accounts, and access permissions across the organization.
• Maintain and organize SharePoint environments, shared drives, folder structures, permissions, and internal documentation repositories.
• Implement and maintain IT security processes, including MFA, password management, endpoint security, access reviews, and device security controls.
• Manage role-based access controls to ensure employees have appropriate system access based on business needs.
• Provide day-to-day IT support and troubleshooting for hardware, software, cloud platforms, connectivity, and employee account-related issues.
• Coordinate with IT vendors, software providers, hardware suppliers, and external support partners.
• Develop and maintain IT policies, SOPs, onboarding/offboarding guides, asset trackers, and security documentation.
• Identify opportunities to improve, automate, and scale internal IT workflows and operational processes.

Requirements

• Minimum 2 years of experience in IT support, systems administration, internal IT operations, or related functions.
• Hands-on experience managing employee laptops, software tools, user accounts, permissions, and IT asset inventories.
• Familiarity with productivity and collaboration platforms such as Microsoft 365, SharePoint, Google Workspace, or equivalent systems.
• Understanding of IT security fundamentals, including MFA, password management, endpoint security, and access governance.
• Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud-based systems.
• Strong organizational skills with high attention to detail.
• Ability to work independently while managing multiple priorities and workflows simultaneously.
• Strong communication skills with a service-oriented mindset when supporting internal employees.
• Full-time role based in the United States.

Preferred Skills

• Experience supporting remote or globally distributed teams.
• Familiarity with device management platforms, MDM solutions, and endpoint security tools.
• Experience managing SaaS licenses, software provisioning, and software access governance.
• Experience designing and documenting IT policies, security procedures, and onboarding/offboarding workflows.
• Exposure to compliance, data security, audit readiness, or access governance processes.
• Experience supporting fast-growing startups, research firms, consulting organizations, financial services firms, or technology-focused companies.

Growth Areas

• Build and scale the internal IT infrastructure for a rapidly growing company operating in the AI and semiconductor ecosystem.
• Take ownership of company-wide device management, security operations, and systems administration processes.
• Develop scalable IT workflows and automation processes that improve operational efficiency across the organization.
• Gain exposure to modern SaaS operations, access governance, endpoint security, and internal infrastructure management.
• Partner closely with leadership and cross-functional teams to shape long-term internal IT operations and security practices.
• Contribute to the foundation of a globally distributed organization with increasing operational complexity and scale.