IT Specialist (Systems Analyst, 0080578)

University of Hawaii System; Honolulu (HI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established educational institution is seeking an IT Specialist to enhance data analysis and support student success initiatives. This role involves collaborating with technical teams to develop software solutions, analyzing complex datasets, and providing insightful reports to guide decision-making. The ideal candidate will possess a strong foundation in information technology, data modeling, and statistical analysis. You will be part of a dynamic team dedicated to improving educational outcomes through effective data management and innovative solutions. If you are passionate about technology and education, this is a fantastic opportunity to make a significant impact.

Qualifications

• Possession of a relevant bachelor's degree in IT, Mathematics, or related field.
• 0 years of progressively responsible IT experience required.

Responsibilities

• Analyze data for financial aid and student success; prepare reports.
• Collaborate with technical staff to develop software programs.

Skills

Data Analysis

SQL

Data Visualization

Statistical Techniques

Communication Skills

Education

Bachelor's Degree in Information & Computer Sciences

Bachelor's Degree in Mathematics

Bachelor's Degree in Statistics

Tools

Oracle

MySQL

SQL Server

Tableau

SPSS

Job description

Description

Title: IT Specialist (Systems Analyst)

Position Number: 0080578

Hiring Unit: Office of the VP for Community Colleges, Academic Affairs

Location: Palama/Kalihi

Date Posted: May 5, 2025

Closing Date: May 20, 2025

Band: A

Salary:Salary Schedules and Placement Information

Full Time/Part Time: Full-Time

Month: 11-Month

Temporary/Permanent: Permanent

Duties and Responsibilities

(**Denotes Essential Functions)

• **Collect, prepare, and analyze data for financial aid administration and student success; summarize findings and write reports to meet UHCC project requirements and/or federal, state, institutional reporting.
• **Present data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations, and make data informed decisions.
• **Evaluate and assess existing program functions and features, making necessary programming modifications and enhancing program functions and features as needed.
• **Collaborate with ITS functional and technical staff in the development of software programs involving complex data exchange among multiple programs and/or requiring sophisticated program logic; develop reusable programming modules; develop test procedures; and review program documentation to ensure accuracy.
• **Develop and document queries to extract data from relational databases; summarize, transform and format data for use in dashboards, data models and for reporting needs.
• **Assess and evaluate capabilities and limitations of new and upcoming programming or scripting languages.
• **Provide recommendations and critical review of reporting design, maintenance, and implementation, including operational considerations, based on customer requirements, operational experience, and technical knowledge.
• **Provide technical support in a timely manner; identify the cause(s), research, assess, solve, and take action to prevent programming and/or system problems from recurring using available resources.
• **Identify, analyze and interpret trends or patterns in complex data sets to provide answers to research questions as well as provide recommendations for action.
• **Use advanced statistical techniques, graphs, infographics and other tools to visualize data; determine the best way to present the data and findings based on outcomes.
• Keep abreast of trends in database systems and applications and change-management practices and tools.
• Other duties as assigned.

Minimum Qualifications:

Education and Professional Work Experience:

• Possession of a pertinent baccalaureate educational degree in Information & Computer Sciences (ICS), Information Technology or Management Information Systems (MIS), Mathematics, Statistics, Business Administration, or related field; and 0 year(s) of progressively responsible professional information technology experience with responsibilities for providing programming, technical support and/or data analysis; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Knowledge, Skills and Abilities:

• Functional knowledge of data analysis and data modeling demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology.
• Functional knowledge and understanding of technology, systems, hardware and software associated with data analysis and data modeling.
• Demonstrated ability to recognize problems, identify possible causes and resolve routine problems.
• Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups team members and individuals.

Supplemental Minimum Qualifications:

• Functional knowledge of Database Management Systems (DBMS) such as Oracle, MySQL, SQL Server or PostgreSQ.
• Functional knowledge of and demonstrated ability in coding SQL and/or PL/SQL, PL/pgSQL.
• Demonstrated ability to develop clean, structured programs and conduct thorough testing; define efficient retrieval programs for customized reports and ad hoc queries; and recognize problems, identify possible causes, and resolve routine problems.
• Demonstrated ability to work cooperatively with supervisor, project staff, and other stakeholders in a team environment to accomplish tasks and meet deadlines.
• Demonstrated ability to learn and apply new technologies and new programming languages independently and in a timely manner using books, manuals, and other resources.
• Demonstrated ability to understand and apply information assurances to protect the University's data.
• Demonstrated ability to understand and work within federal, state, and university policies and practices such as FERPA.
• Ability to work outside of normal work hours which may include evenings, weekends and holidays.

Desirable Qualifications:

• Knowledge or experience working in financial aid.
• Knowledge or experience working with University of Hawaii students, course and/or financial aid data.
• Knowledge or experience with Ellucian Banner Student Information System.
• Experience in R, SAS, SPSS or other tools for statistical data analysis.
• Experience with data visualization tools such as Tableau.
• Ability to aggregate and disaggregate data using pivot table functions and use statistical software to create cross-tabulations for statistical analyses.
• Strong analytical skills with the ability to see and interpret trends or patterns in large and complex data sets.
• Ability to communicate complex data analysis in a simple, actionable and appropriate manner for the target audience.

To Apply

Click on the "Apply" button to complete an application and attach the following required documents:

1. Cover letter indicating how you meet the minimum and desirable qualifications of the position;

2. Resume;

3. Name and contact information (telephone number and email address) of at least three (3) professional references; and

4. Graduate and undergraduate academic transcript(s) showing name of institution, degree and coursework to date appropriate to the position. (Copies are acceptable, but original official transcripts will be required at the time of hire). Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late, incomplete or unreadable application materials will not be considered. Academic record/grade summaries will not be accepted. Diplomas and copies will NOT be accepted. Please REDACT references to social security numbers and birth date on submitted documents.

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Inquiries

Community Colleges Human Resources Office, [e-mail]

EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/