IT Specialist (Policy Planning)

US Deputy Assistant Secretary for Information and Technology; Salt Lake City (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Department of Veterans Affairs (VA)– Office of Information and Technology (OIT) seeks a professional to manage an IT portfolio and centralize a technical framework to drive one technology vision across VA. The role requires CISSP certification and experience with AWS cloud and containerized applications, plus knowledge of NIST 800-53 and Zero-Trust.

Candidates must have IT-related experience and demonstrate five core competencies: attention to detail, customer service, oral communication, and

Qualifications

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers to assess needs, provide information or assistance, resolve problems, or satisfy expectations.
• Oral Communication - Expresses information to individuals or groups effectively, considering audience and information type.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Service and Memorial Service (BAM), Technical (Tech) Benefits Integration and Administration (BIA). The position is responsible for comprehensive portfolio management and central management of a technical framework promoting one technology vision across VA. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, November 2, 2026.

Basic Requirements Experience

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.


• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.


• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.


• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Selective Placement Factor

In addition to the minimum qualifications described above, you must entirely meet the following requirement(s) to be considered qualified for the position: The position requires a current and active Certified Information Systems Security Professional (CISSP) certification.

Specialized Experience

You must possess a minimum of one (1) year of experience equivalent to at least the GS-13 level. Specialized experience for this position is defined as: Experience managing operations for Amazon Web Services (AWS) cloud and containerized applications to include managing cloud-based projects. Experience with NIST 800-53 and Zero-Trust.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.