IT Specialist (OS).

Bureau of Economic Analysis; Suitland (MD); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

The Bureau of Economic Analysis seeks an IT professional to provide Windows Server administration and infrastructure support. You will deploy, secure, and optimize Azure environments, manage identities, monitor performance, and control costs to ensure system health.

You will maintain secure, compliant operations with cybersecurity controls, patching, log reviews, and audit readiness, while documenting changes and providing clear user support and guidance across teams.

Formación

• Experience demonstrating IT-related competencies across security, networks, and system operations.
• Proven ability to manage Windows server infrastructure, cybersecurity controls, and enterprise IT processes.
• Strong communication skills to explain technical concepts and provide user support.

Responsabilidades

• Provide Windows Server Administration and Infrastructure Support.
• Deploy, secure, and optimize Azure environments with governance, identity management, monitoring, and cost control.
• Maintain secure, compliant server operations through cybersecurity controls, vulnerability remediation, logs, and automated patching.
• Maintain accurate IT documentation, communicate changes and incidents, and provide clear technical guidance and user support.

Conocimientos

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Educación

Ph.D. or equivalent doctoral degree

Descripción del empleo

Duties

• Provide Windows Server Administration and Infrastructure Support.
• Deploy, secure, and optimize Azure environments by managing cloud resources, identity and access controls, monitoring, performance, costs, and overall system health.
• Maintain secure, compliant server operations through cybersecurity controls, vulnerability remediation, log reviews, automated patching and configuration, documentation, and audit readiness.
• Maintain accurate IT documentation, communicate changes and incidents, collaborate across teams, and provide clear technical guidance, knowledge transfer, and user support.

Requirements

Conditions of Employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen
• Suitable for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• A one-year probationary period may be required.
• This is a NON-BARGAINING unit position.
• Relocation expenses may not be paid.

Qualifications

Experience

Experience must be IT-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience

For the Band 3 (GS-11) you must have one year of experience at a level of difficulty and responsibility equivalent to the Band 2 (GS-09) in the Federal service. Experience for this position includes:

• Ensures the security and integrity of the bureau's Windows server infrastructure by implementing and enforcing standardized IT cybersecurity principles, including NIST SP 800-53 and IRS 1075 controls. Provides continuous (24x7) operational support for BEA's server and IT security environment, maintaining compliance, safeguarding systems, and ensuring the availability of mission-critical and administrative applications for end users.
• Demonstrated enterprise Windows Server Administration. Experience performing secure installation, configuration, maintenance, and complex troubleshooting of Windows Server-based systems within an enterprise-scale environment.
• Hybrid Infrastructure & Network Management. Experience administering hybrid on-premises and cloud infrastructures (including Microsoft Azure); managing network services; and configuring Group Policy Objects (GPO), Active Directory Domain Services (ADDS), and/or Microsoft Entra ID with an emphasis on security best practices.
• Direct experience managing and maintaining Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP).
• Experience executing enterprise server patching, vulnerability remediation, and managing virtualization or Virtual Desktop Infrastructure (VDI) platforms (such as Microsoft Hyper‑V or VMware).

Possession of an active Microsoft Windows Server Hybrid Administrator Associate certification, Azure Administrator Associate certification, or equivalent certification, is preferred but not required.

Education

3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Additional Information

Applicants who apply under this Job Opportunity Announcement may opt-in (at their request) to allow the sharing of their resume, cover letter, transcripts, certifications, and other associated documents and applicable personal information shared with other Department of Commerce (DOC) Bureaus/Offices who have vacancies within the same occupational series, grade and pay band (or its equivalent), and full performance level in the same duty location or commuting area of the duty location listed on the Job Opportunity Announcement. Applicants that apply for General Schedule (GS) positions can be considered for pay band positions under one of the DOC's alternative personnel systems (i.e., Commerce Alternative Personnel System (CAPS), or Alternative Personnel Management System (APMS)) that have the equivalent GS grade level and full performance level, and similarly, CAPS and APMS applicants may be considered for GS positions or one of DOC's alternative personnel systems. Upon acceptance of a position, the employee will be subject to the corresponding pay system (i.e., GS, CAPS or APMS). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which they wish to receive consideration.

Individuals who have received a Voluntary Separation Incentive Payment, otherwise known as a buyout, must repay that incentive if they are reemployed by the Federal Government within five years of separation.

Additionally, the following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.

• permanent positions)

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case‑by‑case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the

The Department of Commerce also provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case‑by‑case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.