IT Specialist: Litigation Tech & User Support

US-Executive-Office-For-U.S.-Attorneys-and-the-Office-of-the-U.S.-Attorneys-; Albuquerque (NM); On-site; USD 52,000 - 74,000; Full time

Job summary

The Department of Justice's United States Attorneys' Offices seeks qualified IT specialists (GS-07/09/11) to provide technical support for litigation and information systems in Albuquerque, NM. The role emphasizes customer service, teamwork, and problem solving aligned with the agency’s competency standards.

Candidates may be considered through Merit Staffing procedures with opportunities across GS-07/09/11 levels, including experience with case databases and evidence management software.

Qualifications

• Attention to Detail: thorough work with careful attention to detail.
• Customer Service: assess needs and provide information or assistance to users.
• Interpersonal Skills: polite, empathetic, and able to work with diverse groups.
• Reasoning: analyzes data and draws valid conclusions.
• Teamwork: fosters cooperation and shared goals.
• Problem Solving: identify problems and evaluate solutions.
• Technical Competence: applies IT knowledge to support litigation tech.

Skills

Attention to Detail

Customer Service

Interpersonal Skills

Reasoning

Teamwork

Problem Solving

Technical Competence

Tools

Everlaw

Axon

OnCue

Adobe Creative Cloud

Job description

The Department of Justice's United States Attorneys' Offices seeks qualified IT specialists (GS-07/09/11) to provide technical support for litigation and information systems in Albuquerque, NM. The role emphasizes customer service, teamwork, and problem solving aligned with the agency’s competency standards.

Candidates may be considered through Merit Staffing procedures with opportunities across GS-07/09/11 levels, including experience with case databases and evidence management software.