IT Specialist II (Programming): Web Apps & Accessibility

New York State Department of Financial Services; New York (NY); On-site; USD 70,000 - 89,000; Full time

Job summary

The New York State Department of Financial Services is seeking an Information Technology Specialist 2 (Programming) to join the Technology Bureau in New York. You will work with business users and technical teams to define requirements, design and maintain web-based applications, and publish content using Drupal and SharePoint.

You will help ensure accessibility, security, and quality standards, provide troubleshooting support, and create technical documentation and training materials.

Qualifications

• One year of permanent competitive service in NY Helps or 55-b/55-c or six years of specialized IT experience.
• A bachelor's or higher degree including or supplemented by 15 semester hours in computer science; or a degree in any field with IT experience; or 60 semester hours including 15 in CS with one year IT experience; or two years of IT experience.
• This title is part of NY HELPS; future conversion to competitive status may occur.

Responsibilities

• Works with business users and technical teams to define requirements, prioritize work and backlogs, and communicate progress through team meetings and Agile activities.
• Designs, develops, configures, and maintains web-based applications.
• Creates, updates, reviews, and publishes web content; assists business users with content submissions and publishing tools; supports day-to-day administration of websites and platforms like Drupal and SharePoint.
• Investigates and troubleshoots application issues, coordinates resolutions with users and technical staff, and supports routine maintenance.
• Helps ensure applications, websites, and content meet accessibility, security, and quality standards through development, testing, and remediation coordination.
• Develops and maintains technical documentation, user guidance, training materials, and procedures; researches tools and technologies relevant to assigned work.

Education

Bachelor's degree or higher with IT content or equivalent

Job description

The New York State Department of Financial Services is seeking an Information Technology Specialist 2 (Programming) to join the Technology Bureau in New York. You will work with business users and technical teams to define requirements, design and maintain web-based applications, and publish content using Drupal and SharePoint.

You will help ensure accessibility, security, and quality standards, provide troubleshooting support, and create technical documentation and training materials.