Director of Enterprise Software Implementation & Training

City of New York; New York (NY); In loco; USD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Agency HRA/DEPT OF SOCIAL SERVICES is seeking a Computer Specialist (Software) IV to lead ITS implementation support and technical training. You’ll oversee organization-wide software deployment, online learning systems administration, and policy development, guiding teams across multi-disciplinary projects.

You will supervise scheduling, approve training requests, and shape course design and instructional materials, including digital content.

Competenze

• A bachelor’s degree with twenty-four (24) semester credits in computer science or a related field and two years of software experience, or equivalent.
• A four-year high school diploma with six years of software experience, including leadership on complex projects.
• A master’s degree in CS may substitute for one year of experience; residency in NYC not required.

Mansioni

• Oversee agency-wide planning, coordination, and delivery of software implementation and training.
• Provide senior-level technical leadership for complex software functions and multi-disciplinary projects.
• Lead development and delivery of 25+ virtual technical courses annually; approve instructional materials.

Conoscenze

Project leadership

Team supervision

Communication skills

Agile/Waterfall

Public-sector IT knowledge

Formazione

Bachelor’s degree with CS credits

Master’s degree in CS (substitution)

Strumenti

Absorb LMS

Percipio LMS

Articulate

Adobe Captivate

Descrizione del lavoro

Agency HRA/DEPT OF SOCIAL SERVICES is seeking a Computer Specialist (Software) IV to lead ITS implementation support and technical training. You’ll oversee organization-wide software deployment, online learning systems administration, and policy development, guiding teams across multi-disciplinary projects.

You will supervise scheduling, approve training requests, and shape course design and instructional materials, including digital content.