IT Specialist II — Microsoft 365 & Networking Pro

Christman Company; Town of Lansing (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Christman Company in Lansing, MI is seeking an Information Technology Specialist II to join our team. This role administers Microsoft 365, Entra ID, and Intune, and supports our users across multiple locations with minimal supervision.

You will manage devices, configure Active Directory/Group Policy, handle networking gear, and mentor junior staff while maintaining cybersecurity standards and documentation.

Qualifications

• Associate’s or bachelor’s degree in computer science, information technology, computer information system or a related field or equivalent work experience and/or IT certifications.
• 3-5 years of work experience in a related IT field.
• Hands-on administration of Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Microsoft Entra ID.
• Experience with Microsoft Intune and Windows Autopilot for endpoint management.
• Experience administering Active Directory and Group Policy.
• Networking configuration and troubleshooting (firewalls, switches, access points).
• Strong Windows 10/11 support experience.

Responsibilities

• Serve as a secondary/escalation (Tier 1/Tier 2) responder for all locations company wide.
• Independently diagnose and resolve moderately complex or recurring technical issues across endpoint, identity, collaboration, networking, and supported business applications.
• Independently administer Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Microsoft Entra ID (users, groups, and basic conditional access).
• Manage devices with Microsoft Intune and Windows Autopilot; deploy and troubleshoot endpoint policies and applications.
• Administer Active Directory and Group Policy.
• Configure and troubleshoot networking equipment (firewalls, switches, access points, Wi‑Fi, VLANs).
• Perform and support jobsite and regional‑office technology setup, including installing and configuring Internet connectivity, printers/copiers, phones, network/Wi‑Fi, basic cabling, and webcams.
• Serve as champion for one or more corporate or regional applications.
• Apply strong service‑management discipline: ticket quality, SLAs, follow‑through, and knowledge‑article creation.
• Perform new user setup, maintenance, and offboarding, and new hardware configuration.
• Maintain accuracy of IT equipment and inventory records.
• Mentor junior IT Specialists and contribute to service‑improvement efforts.
• Help enforce corporate cybersecurity policies; complete assigned and required training for this role.

Skills

Microsoft 365 administration

Intune & Autopilot

Active Directory & Group Policy

Networking configuration

Windows 10/11 support

Education

Associate’s or bachelor’s degree in IT/CS/related field

Bachelor’s degree with 5+ years IT experience

CompTIA A+ Certification

CompTIA Network+ Certification

Microsoft Security, SC-900

Microsoft Azure Fundamentals AZ-900

Microsoft Certifications

Tools

Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive)

Microsoft Entra ID

Windows Autopilot

Active Directory

Group Policy

Job description

The Christman Company in Lansing, MI is seeking an Information Technology Specialist II to join our team. This role administers Microsoft 365, Entra ID, and Intune, and supports our users across multiple locations with minimal supervision.

You will manage devices, configure Active Directory/Group Policy, handle networking gear, and mentor junior staff while maintaining cybersecurity standards and documentation.