IT Specialist (APPSW)

National-Institutes-of-Health; Maryland; On-site; USD 90,000 - 120,000; Full time

Job summary

The National Institutes of Health is seeking an IT Specialist (APPSW) to plan, lead, and execute testing for clinical research IT systems. You will coordinate testing activities, identify defects, and provide technical recommendations to ensure reliable releases that support patient care and research.

At GS-2210 levels, candidates should show experience in planning across applications, developing test criteria, and communicating risks to stakeholders.

Qualifications

• Attention to Detail is thorough and accurate.
• Customer Service involves assessing needs and providing timely information.
• Oral Communication conveys ideas clearly to diverse audiences.
• Problem Solving identifies issues and recommends effective solutions.

Responsibilities

• Plan and lead software testing for clinical research IT systems.
• Develop and execute test plans and test cases.
• Identify, document, and track software defects and verify fixes.
• Coordinate testing activities across teams and environments.
• Provide technical recommendations to improve release readiness.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Join NIH as an IT Specialist Applications Software (APPSW) supporting clinical research IT systems. You'll plan and lead software testing, develop and execute test plans, identify and track defects, coordinate testing activities, and provide technical recommendations that help ensure reliable system releases supporting patient care and clinical research.

In order to qualify for a IT Specialist (APPSW), GS-2210 position, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies:

• 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and
• 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and
• 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
• 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In order to qualify for a IT Specialist (APPSW), GS-2210 position at the GS-12 grade level, if you meet the following qualification requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:

• 1) Reviewing business, functional, or technical requirements to identify testing needs and expected system behavior;
• 2) Developing and executing test plans, test cases, or test scripts for software applications using testing methods such as functional, integration, system, regression, performance, usability, or acceptance testing;
• 3) Identifying, documenting, and tracking software defects or incidents, including retesting corrected defects and validating that changes meet established requirements;
• 4) Preparing or coordinating test data, test environments, and testing activities associated with software releases, upgrades, or production changes;
• 5) Communicating test results, defects, risks, and testing status to developers, project teams, customers, or other stakeholders.

AND, you qualify at the GS-13 level, if you meet the following qualification requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:

• 1) Independently planning and coordinating software testing efforts across applications, projects, releases, upgrades, or production changes;
• 2) developing test plans, criteria, test cases, or test scripts within established testing methodologies based on system requirements, technical risks, and expected application behavior;
• 3) evaluating test results and software defects to identify risks, determine additional testing needs, and provide technical recommendations regarding release readiness;
• 4) prioritizing and coordinating testing assignments or resources and providing technical direction to other personnel supporting testing activities;
• 5) tracking and communicating critical testing issues, coordinating retesting following corrective actions, and communicating testing status, risks, findings, and recommendations to technical teams, customers, project stakeholders, or management.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.