IT SPECIALIST (APPSW)

DFAS; Cleveland (OH); Vor Ort; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

DFAS in Cleveland is seeking a federal IT professional at GS-12 level. The role requires attention to detail, strong customer service orientation, and clear verbal communication with both management and IT teams.

Candidates should demonstrate problem solving and experience with the full software lifecycle, including design, development, testing, and deployment, with SQL/PL/SQL. Applicants may be placed at Bratenahl for Cleveland-area duties.

Qualifikationen

• Attention to Detail: review IT-related work or data for accuracy and consistency with standards.
• Customer Service: maintain relationships with customers and tailor IT products/services to meet needs.
• Oral Communication: brief management and IT staff and explain technical information to non-technical audiences.
• Problem Solving: identify alternatives by gathering information from multiple sources.

Kenntnisse

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Tools

SQL

PL/SQL

Jobbeschreibung

• Who may apply: All US Citizens
• Applicants applying for Cleveland may be placed at Bratenahl.
• We may use this announcement to fill other positions in the Information & Technology Directorate.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement:

• Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to the Basic Competency Requirements listed above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as:

Evaluating and customizing software and systems through analysis, design, development, programming, testing, deployment, monitoring, and maintenance using SQL or PL/SQL; conducting systems requirement reviews and applying changes and modifications to take necessary corrective action; applying IT principles and practices and supporting all functions of the software development life cycle process.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.