IT Specialist

TMC TECHNOLOGIES; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading technology firm is seeking an IT Specialist to support federal clients in Washington, D.C. This full-time role requires an active Top-Secret clearance and extensive SharePoint experience. Responsibilities include managing content, troubleshooting issues, and providing user training. Ideal candidates will have a strong background in web and application development and excellent communication skills.

Qualifications

• 8+ years experience in Web, Database, and Application Design.
• Experience providing Tier 2/Tier 3 support for SharePoint.
• Excellent communication and presentation skills.

Responsibilities

• Work closely with SharePoint Administrators and end-users.
• Gather requirements for development and testing.
• Train government SharePoint Content Administrators.

Skills

SharePoint administration

Web development

Database design

Application development

Communication skills

Education

High School / GED

BS/BA in Information Systems, Engineering, Computer Science

Tools

SharePoint 2013/2019

SharePoint Designer 2013/2019

Visual Studio

Job description

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Job Title

IT Specialist

Location

Washington, DC 20001 US (Primary)

Category

Information Technology

Job Type

Full-time

Staff

Education

High School / GED

Travel

None

Security Clearance Required

TS

Job Description

TMC Technologies is in search of an IT Specialist to support a federal client in Washington, D.C. The candidate must have an active Top-Secret clearanceto be considered due to contract requirements. The IT Specialist is responsible for:

-Contractor shall work closely with SharePoint Administrators, Content Managers and end-users to help address content management and site creation/modification needs as well as trouble shoot issues reported by end users and the business clients.

-Contractor shall meet with customers to discuss and record information regarding requests, enhancements system problems, etc.

-Contractor shall gather requirements and information in order to perform proper development, maintenance and enhancements,

or in performing testing and/or system analysis.

-Contractor shall develop, maintain and enhance SharePoint content and applications based on the standards and guidelines setup by office policy.

-Contractor shall create and configure SharePoint sites, pages and web parts.

-Contractor shall provide training to government SharePoint Content Administrators and Content Managers.

-Contractor shall provide end user support for the business units who own the sites.

-Contractor shall conduct beginner, intermediate and advanced training sessions in the use of SharePoint Subscription Edition (SE) and SharePoint Online.

-Contractor shall provide follow-up support by answering questions, demonstrating SharePoint functionality, and working through issues with users. This sometimes requires collaboration with the infrastructure side of the organization.

-Contractor shall be involved with major projects and will be expected to carry out certain tasks to facilitate the use of SharePoint for a specific purpose.

-Contractor shall regularly update product news flashes documenting key support and operational information about Microsoft products.

-Contractor shall provide and maintain a knowledge base of technical articles and troubleshooting tools and guides.

-Contractor shall manage support tickets through the web-based tool to ensure access and visibility of issues and their current status of resolution.

-Contractor shall be on-site at 100% of the time at the government location in DC 5 days a week.

Job Requirements

-Contractor shall possess a DoD Active Top Secret (TS) Clearance. Contractor shall have the ability to obtain and maintain a SCI.

-Contractor shall have experience providing Tier 2/Tier 3 support for SharePoint Subscription Edition (SE) and SharePoint Online.

-Contractor shall have a minimum of 8 years of experience in Web, Database, and Application Design, Development and Implementation of moderate to complex systems.

-Contractor shall collaborate cross functionally to resolve complex and basic SharePoint issues.

-Contractor shall have experience developing SharePoint and SharePoint Online applications using custom Web Parts, custom master pages, features and site definitions.

-Contractor shall have experience packaging and deploying SharePoint solutions.

-Contractor shall have intermediate knowledge of the creation and customization of web parts using out-of-the-box standard functionality.

-Contractor shall have minimum of 2 years of experience with SharePoint 2013/2019/SE.

-Contractor shall have a minimum of five to seven years of experience in Information Systems, Engineering, Computer Science, or related discipline.

-Contractor shall have excellent communication and presentation skills.

Preferred Experience

-Preferred that the Contractor has previous FBI experience.

-Preferred SharePoint training experience.

-Preferred to have the following certifications:

-Microsoft Certified Solutions Developer (MCSD); SharePoint Applications Microsoft -Certified Solutions Expert (MCSE)SharePoint, or Microsoft Certified IT professional (MCIPT) SharePoint Administration 2013/2019, or Microsoft Certified Technology Specialist

(MCTS)Microsoft SharePoint 2013/2019

-Application Development or MCTS: Microsoft SharePoint 2013/2019, Configuring.

-BS/BA in Information Systems, Engineering, Computer Science, or a related discipline.

-Preferred knowledge of SharePoint Designer 2013 and 2019, and/or Visual Studio.

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.

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