IT Specialist

Avancez LLC; Michigan; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an IT Specialist, where you will play a crucial role in maintaining and improving the technical systems that empower team members. This position offers the opportunity to work in a collaborative environment focused on continuous improvement and excellence. You will be responsible for providing technical support, maintaining hardware and software systems, and ensuring a seamless workflow for all employees. If you are passionate about technology and want to make a difference in a people-focused organization, this role is perfect for you. Embrace the chance to build a better culture and contribute to a team that values respect, integrity, and teamwork.

Benefits

Blue Cross Blue Shield Medical

VSP Vision

401k Matching

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Additional Competitive Benefits

Qualifications

• 3+ years of experience in IT support, focusing on hardware and software.
• Bachelor's degree or equivalent training is required.

Responsibilities

• Provide technical support for production-related applications.
• Maintain and troubleshoot LAN/WAN and Wireless Infrastructure.

Skills

Technical support

Problem solving

Analytical skills

Attention to detail

Teamwork

Adaptability to new technology

Education

Bachelor's degree

Technical certifications

Tools

Microsoft Office

Windows Server

MSSQL

Windows 10 Professional

Office 365

VMware ESXI

Visual Basic

VB.net

Job description

Warren Plant, Warren, Michigan, United States of America

Job Description

Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Avancez Assembly may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvement. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.

IT SPECIALIST

JOB SUMMARY:

IT Specialist is responsible for maintaining and improving the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company’s important files and information remain safe and intact.

DUTIES AND RESPONSIBILITIES:

• Technical support for customized production related applications.
• Primary contact for hardware and software related questions.
• Support scanning and printing activities for all Team Members.
• Assist with the implementation of systems upgrades and security integrity.
• Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
• Proactive systems monitoring to include problem identification, escalation and resolution.
• Writing process and workflow documentation.
• Coordinate hardware, operating system and software setup.
• Train end users on hardware and software applications.
• All other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor's degree or equivalent specialized training or certification.
• Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
• Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.

TRAVEL:

Travel Required: Minimum

KNOWLEDGE, SKILLS, AND ABILITIES:

• Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
• Basic networking fundamentals and client/server architecture.
• Basic wireless network experience.
• Experience with Visual Basic, VB.net, and macro creation a plus.
• Experience supporting Office 365 suite.
• Experience with VMware ESXI 6.0 and greater, and vCenter 6.0 and greater.
• Experience with Microsoft Team is a plus.
• Experience with Raspberry PIs is a plus.
• Ability to learn and adapt to new technology.
• Willing to do whatever it takes to support the team and thus the customer.
• Ability to participate in change activities and lead them as required.
• Strong problem solving and analytical skills.
• Works well within a team environment.
• Attention to details and aptitude for working with data.
• Highly organized and able to prioritize tasks.
• Technical support experience.

BENEFITS:

• Blue Cross Blue Shield Medical
• VSP Vision
• 401k Matching
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Additional Competitive Benefits

PURPOSE:

Building A Better Everything

We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.

VALUES:

• Respect
• Integrity
• Perseverance
• Teamwork

Candidates residing in California or Colorado are not eligible for remote positions.

Avancez Assembly is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.