IT Specialist

Safran; Liberty (ME); On-site; USD 55,000 - 65,000; Full time

Job summary

Safran Aerosystems is seeking an IT Specialist to support day-to-day technology across a multi-building manufacturing campus. You will troubleshoot hardware, software, and network issues on the production floor and in offices, assist with user accounts and device configurations, and help maintain security and documentation.

The role requires on-site attendance and may include occasional travel to the NJ facility.

Qualifications

• Understanding of Windows 10/11 OS environments.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Experience with Microsoft 365 / Office, Active Directory, or similar identity platforms.
• Ability to diagnose and resolve hardware and software issues.
• Solid understanding of cybersecurity best practices.
• Strong communication and customer service skills.

Responsibilities

• Facility Wide Technical Support - Provide support for hardware, software, and network issues across multiple buildings, responding to tickets and on site requests.
• Systems Administration - Assist with managing user accounts, permissions, and device configurations in Windows environments; support user Microsoft 365 concerns, Active Directory, and other business systems.
• Network Assistance - Help maintain wired and wireless networks across the campus, including basic troubleshooting of switches, access points, and connectivity between buildings alongside senior staff being their remote eyes/ears.
• Hardware Deployment & Tracking - Set up, configure, and maintain desktops, laptops, mobile devices, and shared equipment; keep asset inventories up to date.
• Operational Technology Support - Work with maintenance and engineering teams to support devices and systems that interface with machinery and automation equipment.
• Security & Compliance - Follow cybersecurity best practices, assist with patching and endpoint protection, and support facility IT security requirements.
• Documentation - Maintain clear documentation for equipment, procedures, and network layouts to support consistency and knowledge sharing.

Skills

Windows 10/11 proficiency

Networking fundamentals

Microsoft 365 / Office

Active Directory

Cybersecurity best practices

Communication & customer service

Education

Degree in Computer Science or IT

Tools

ServiceNow

Active Directory

Job description

The IT Specialist supports day to day technology needs across a multi building manufacturing
campus, helping keep production systems, office operations, and facility networks running
smoothly. This role is designed for someone with up to a few years of hands-on IT experience
who is comfortable troubleshooting issues on the production floor, supporting users across
multiple buildings, and contributing to ongoing improvements in the facility's technology
environment.

But what else? (advantages, specificities, etc.)

• Proactive problem solver, organized, detail oriented, and able to manage multiple tasks at once.
• Curiosity and willingness to learn new technologies and grow within a manufacturing IT environment.
• On-site attendance is required
• Occasional travel to NJ facility (quarterly or as needed)
• Position requires sitting and performing tasks on computer for extended periods of time
• Lifting/moving boxes (PC & related equipment) up to 50lbs.
• Moving, lifting PC's and related equipment
• Manufacturing environment with moderate noise, dust and requirement to wear eye protection in certain areas
• Office setting with normal office noise levels

Responsibilities

• Facility Wide Technical Support - Provide support for hardware, software, and network issues across multiple buildings, responding to tickets and on site requests. This includes troubleshooting and resolve issues with PCs, industrial workstations, label printers, scanners, and other equipment used on manufacturing lines to help minimize downtime.
• Systems Administration - Assist with managing user accounts, permissions, and device configurations in Windows environments; support user Microsoft 365 concerns, Active Directory, and other business systems.
• Network Assistance - Help maintain wired and wireless networks across the campus, including basic troubleshooting of switches, access points, and connectivity between buildings alongside senior staff being their remote eyes/ears.
• Hardware Deployment & Tracking - Set up, configure, and maintain desktops, laptops, mobile devices, and shared equipment; keep asset inventories up to date.
• Operational Technology Support - Work with maintenance and engineering teams to support devices and systems that interface with machinery and automation equipment.
• Security & Compliance - Follow cybersecurity best practices, assist with patching and endpoint protection, and support facility IT security requirements.
• Documentation - Maintain clear documentation for equipment, procedures, and network layouts to support consistency and knowledge sharing.

Qualifications

• Understanding of Windows 10/11 OS environments.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Experience with Microsoft 365 / Office, Active Directory, or similar identity platforms.
• Ability to diagnose and resolve hardware and software issues.
• Solid understanding of cybersecurity best practices.
• Strong communication and customer service skills.
• Preferred Qualifications are a plus:
• Experience with ticketing systems (e.g., ServiceNow).
• Exposure or familiarization with infrastructure components and their operation (switches,firewalls, access points, UPS, network cabling)
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.

Education and/or Experience

• 3+ years of professional IT support/system administration experience.
• Degree in Computer Science from a college, university or trade school is preferred

$55,000-$65,000

Job location

North America, United States, Mississippi

City (-ies)

Main Street 39645 Liberty

Minimum experience level required

More than 3 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.

Join Safran Aerosystems: an international leader in aviation safety, fluid management and fuel systems. Our strength? Innovating to enhance flight safety (oxygen systems, evacuation systems, flotation systems) and driving the transition toward decarbonized aviation through sustainable fuels. 6,200 employees, operations in 7 countries, and one shared objective: a safer sky.