IT Specialist

Suno; Boston (MA); On-site; USD 99,000 - 132,000; Full time

Job summary

A leading company is looking for an IT Specialist to manage and improve IT systems. You will handle network and server operations, manage vendor relationships, and ensure smooth onboarding for new hires, contributing to innovative AI-powered music technology.

Benefits

Healthcare for you and your dependents, with vision and dental

401k with match

Generous commuter benefit

Flexible PTO

Qualifications

• Bachelor’s degree is required.
• Strong background in managing vendors and implementing projects.
• Experience with Mosyle and Apple Business Manager is vital.

Responsibilities

• Manage IT infrastructure; oversee networks, servers, and operating systems.
• Coordinate vendor relationships and manage communication.
• Troubleshoot technical challenges and improve system performance.

Skills

Vendor management

Decision making

Coordination of complex initiatives

Collaboration

Technical troubleshooting

Disaster recovery planning

Education

Bachelor’s degree in computer science or related field

Tools

Mosyle

Apple Business Manager

Google Admin Console

AV equipment (Logitech, Cisco)

Job description

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About Suno

At Suno, we are building a future where anyone can make music. You can make a song for any moment with just a few short words. Award-winning artists use Suno, but our core user base consists of everyday people making music — often for the first time.

About Suno

At Suno, we are building a future where anyone can make music. You can make a song for any moment with just a few short words. Award-winning artists use Suno, but our core user base consists of everyday people making music — often for the first time.

We are a team of musicians and AI experts, including alumni from Spotify, TikTok, Meta and Kensho. We like to ship code, make music and drink coffee. Our company culture celebrates music and experimenting with sound — from lunchroom conversations to the studio in our office.

About The Role

We're looking for an IT Specialist that can ensure the smooth operation of our office technology systems! You'll coordinate IT projects, troubleshoot technical issues, and oversee our IT infrastructure to keep our creative teams focused on building the future of AI-powered music generation.

Check out our Suno version of the job here!

What You’ll Do

• Manage IT infrastructure by overseeing networks, servers, and operating systems to ensure seamless functionality.
• Manage vendor relationships and maintain consistent communication with contracted specialists for our other offices in NYC and LA.
• Own device management and security protocols for all company equipment.
• Procure devices, manage inventory, and ensure smooth onboarding with appropriate machines and accessories for new hires.
• Lead IT projects for new offices and team expansion while meeting timelines and staying within budget.
• Create and enforce disaster recovery plans and security protocols.
• Trouble shoot and resolve technical challenges to minimize downtime and improve system performance, working closely with our contracted vendors and Apple contacts.
• Perform regular compliance checks and audits to meet information security standards
• Streamline IT operations through automation and efficiency improvements in collaboration with stakeholders.
  
  

What You’ll Need

• Bachelor’s degree in computer science, information technology, or a related field.
• Strong background in managing vendor relationships and implementing projects.
• Expertise in decision-making and coordinating complex initiatives.
• Ability to collaborate effectively with team members and stakeholders.
• Extensive experience with Mosyle, Apple Business Manager, Google Admin Console, and AV equipment (Logitech, Cisco, and similar platforms).
• Address technical challenges and manage system updates effectively.
• Knowledge of disaster recovery planning and security best practices.
  
  

Location

Cambridge, MA

Additional Notes

Applicants must be eligible to work in the US.

Benefits

• Healthcare for you and your dependents, with vision and dental
• 401k with match
• Generous commuter benefit
• Flexible PTO
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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