IT Specialist Operating Systems

Defense Logistics Agency; New Cumberland (Cumberland County); On-site; USD 124,000 - 186,000; Full time

Job summary

A leading government agency is seeking an IT Specialist (Operating Systems) to provide technical support for information management projects, ensuring the effective planning, installation, and management of IT systems. The role requires specialized IT experience and will involve analytical tasks, system testing, and compliance duties.

Qualifications

• One year of specialized experience equivalent to GS-13 level.
• Experience in software/hardware analysis and feasibility evaluations.
• IT-related experience demonstrating competencies in attention to detail, customer service, oral communication, and problem solving.

Responsibilities

• Provides technical support and guidance for IT programs.
• Oversees systems testing and coordinates project documentation.
• Analyzes system requirements and serves as audit liaison.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Telework Eligible

Yes

Major Duties

• Provides comprehensive technical support and guidance to assigned programs within DLA Information Operations, Program Executive Office...
• ...in matters relating to information management issues that involve a wide range of Information Technology (IT) management.
• Provides support in the following: planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organization’s IT architecture and business needs.
• Oversees systems testing, coordinates form documentation preparation and represents the organization in matter pertaining to assigned projects.
• Provides occupational, technical, and analytical advice to the staff.
• Responsible for analyzing critical system requirements in response to business requirements, risks, and costs.
• Serves as audit liaison between J6T and J62 Program Managers, works closely with other J/D Codes to drive audit compliance for the Enterprise, and reports status to J6 Leadership.

Qualification Summary

To qualify for an IT Specialist (Operating Systems) your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS- 13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time- in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Performs continuing analysis and feasibility evaluations of software/hardware proposals, trends, and concepts in terms of validity in Service and Agency environments. Prepares portions of technical manuals defining software/hardware specifications, installation standards, applications program set up requirements, etc. for distribution to all user personnel. Conducts and/or extends research in advanced computer applications techniques, software/hardware system design concepts and logic, and software/hardware interactive control schemes where precedents are non-existent and there is very little guidance. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Compensation:
$124,531-$185,234 per year