IT Solutions Delivery Lead

Sensata Technologies; Attleboro (MA); On-site; USD 156,000 - 214,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Education reimbursement

Wellness programs

Incentives

Job summary

Sensata Technologies in Attleboro, MA, seeks an IT Solution Delivery Manager, Order to Cash, to lead analysts and developers in Oracle-based order-to-cash initiatives from planning through support. You will coach the team, ensure adherence to designs and best practices, and collaborate with stakeholders to optimize customer setup, order fulfilment, and revenue recognition.

The role requires a university degree or equivalent experience, strong leadership and communication, and a focus on

Qualifications

• Bachelor's degree or equivalent work experience required.
• Ability to communicate effectively with stakeholders at all levels.
• Customer orientation with focus on streamlining processes end-to-end.
• Result-oriented with ability to meet targets and timelines.
• Strong teamwork, planning, and organization skills.
• Analytical problem solving with sound decision making.
• Time management and resilience under pressure.
• Strategic thinking and ability to translate strategy into actions.
• Ability to manage objectives and lead a team to deliver.

Responsibilities

• Lead business analysts and developers on Oracle-based Order to Cash implementations.
• Coach team through planning, design, testing, and deployment phases.
• Ensure solutions align with Oracle best practices and approved designs.
• Partner with stakeholders to streamline customer setup, orders, and revenue.

Skills

Team leadership

Communication

Project management

Strategic thinking

Mentorship

Problem solving

Time management

Decision making

Conflict resolution

Budget awareness

Education

Bachelor's degree

Tools

Oracle

Job description

The IT Solution Delivery Manager, Order to Cash, is responsible for leading business analysts and developers in the design, development, and implementation of Oracle solutions supporting customer creation, order management, and revenue recognition. This role includes managing and coaching BAs through all project phases - planning, analysis, detailed design, collaboration with development teams, testing, implementation, and transition to support. It also ensures that developers deliver solutions aligned with Oracle best practices, business requirements, and approved designs. In addition, the role provides oversight of custom capabilities, drives alignment with enterprise applications, and partners closely with business stakeholders to enable streamlined processes from customer setup through order fulfilment to revenue recognition.

General Responsibilities

Manages a team of architects through the process of defining a roadmap, creating a strategy and implementing a solution. This team may include supervisors. Designs, implements, tests and deploys necessary components using the latest technologies and best practices. Manages the selection of enterprise middleware platforms and frameworks for building integration assets to optimize for flexibility, long-term viability, and time to market. Establishes programming standards and program documentation requirements. Reviews the current status of services and prepares recommendations for service improvements. Manages, defines, and governs middleware & integration architecture standards, tools, best practices, and development methodologies through the end to end life cycle. Ensures effective enterprise IT infrastructure deployment, and effectively manage consolidation of disparate solutions for reduced technology spend. Manages proactive technical oversight and mentorship to integration services architecture and development teams fostering re-use, design for scale, stability, and operational efficiency.

Experience / Qualifications

A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest. Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis. Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind. Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe. Teamwork - Ability to work with others and work synergistically with fellow team-members Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements. Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives. Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict. Decision making - Ability to think through possibilities and make sound decisions with appropriate degree of risk; knows when he / she has enough data to make an informed decision Resilience - Ability to work under pressure and prioritize. Strategic thinking - Ability to turn strategy into action, to see the big picture and use this ability productively Managing objectives - Ability to decide what needs to be accomplished and design a plan to achieve the desired results. Team Management - Ability to delegate, motivate, mentor, develop and manage team to achieve objectives. Manage external resource against SLA and operational metrics. Budget Management - Ability to project and present annual operation Expense and Capital budget in departmental budget process.

#LI-SK1 Base Salary Range: $155,760.00 - $214,170.00

In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

SmarterTogether Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication As OneSensata, we are working together to make things work together. Sensing is what we do. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille. Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 18,000 employees and global operations in 13 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.

Learn more at Sensata.com and follow Sensata Technologies on LinkedIn, Facebook, Instagram and X.

Note to applicants for positions in the United States: Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the ”Know Your Rights: Workplace Discrimination is Illegal” Poster. Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters.

If you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied.

Diversity Statement

We are dedicated to ensuring our employees feel a sense of belonging and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.