IT Solutions Account Executive – Drive Growth & Client Success

Aes; Honolulu (HI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid PTO

Birthday PTO

Paid holidays

Volunteer PTO

Disability insurance

Life insurance

Employee assistance program

Job summary

Integris is seeking an Account Executive to manage and support assigned customer accounts, consulting on technology needs to meet business strategy and teaming with Business Development to win new business.

Responsibilities include expanding relationships, cross-selling services, maintaining pipeline in ConnectWise, and collaborating with vendors to stay current on products and promotions. The role emphasizes service excellence and ongoing skill development.

Qualifications

• Pass Account Manager Exam.
• Demonstrate written and verbal skills and business acumen.
• Demonstrate highly effective organizational skills.
• Demonstrate internal and external relationship building.
• Promote a positive image of Integris FID.
• Willingness to work well in a team environment.
• Within 6 months as AE: Billing 55-60 hours/month for a rolling 6 months.
• Managing $50–60k in MSP revenue per month.

Responsibilities

• Manage assigned customer base fulfilling contractual obligations and providing exceptional service.
• Develop and expand relationships within assigned customer accounts.
• Identify additional opportunities to cross‑sell Integris Financial Institution Division services within assigned existing accounts.
• Manage opportunities and keep pipeline updated in ConnectWise.
• Work closely with the Business Development team to acquire new business.
• Research products for proposals to identify best hardware and software for each client’s needs.
• Monitor Key Performance Indicators for all assigned clients.
• Work with vendors and partners to stay updated on current products and promotions.
• Collaborate with new AAMs & AMs and help train when necessary.
• Participate in various teams to develop ideas to improve processes, create new service offerings, and improve customer experience.
• Consistently improve technical, personal and professional skills.
• Perform any other duties as assigned.

Skills

Account management

Communication

Relationship building

Team collaboration

Time management

Job description

Integris is seeking an Account Executive to manage and support assigned customer accounts, consulting on technology needs to meet business strategy and teaming with Business Development to win new business.

Responsibilities include expanding relationships, cross-selling services, maintaining pipeline in ConnectWise, and collaborating with vendors to stay current on products and promotions. The role emphasizes service excellence and ongoing skill development.