IT Solution Lead (Application Delivery)

Xcel Energy Services Inc; United States; Hybrid; USD 118,000 - 150,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Job summary

Xcel Energy is seeking a Solution Lead to drive end-to-end IT solutions that meet business needs. You will guide cross‑functional teams, ensure robust architecture, and oversee delivery lifecycle from conception to deployment.

This role emphasizes stakeholder collaboration, operational stability, and continuous improvement through Lean and Agile practices. Hybrid work options are available with location expectations based on role.

Qualifications

• Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience.
• Seven years of related functional experience.
• Experience with project or product delivery practices, including SDLC, Agile, and Waterfall.
• Demonstrated ability to recommend innovative solutions to meet business needs.
• Ability to drive continuous improvement through lean and agile practices.

Responsibilities

• Relationship Management: Partner with business areas, customers and other stakeholders to understand business needs and opportunities.
• Solution Delivery: Lead and support delivery lifecycle activities and ensure solutions are designed for great user experience and operational performance.
• Operations Management: Ensure solutions are designed for stable operation and minimize impacts on service.
• Subject Matter Expertise: Stay abreast of industry and technology trends to improve delivery practices and customer satisfaction.

Skills

Relationship management

Communication skills

Analytical thinking

Project management

Agile practices

Education

Bachelor’s degree or 4 years experience

Tools

SDLC

Agile

Waterfall

Job description

About Xcel Energy

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle. They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs, business processes, and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

Essential Responsibilities

• Relationship Management: Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners. Provide coaching and direction to less experienced team members.
• Solution Delivery: Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demo's, artifacts, and procedural documentation.
• Operations Management: Ensure solutions are designed for stable operation. Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules.
• Subject Matter Expertise: Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

Minimum Requirements

• Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
• Seven years of related functional experience.
• Experience with project or product delivery practices, including SDLC, Agile, and Waterfall.
• Demonstrated ability to recommend innovative solutions to meet business needs.
• Ability to drive continuous improvement through lean and agile practices.
• Demonstrated in-depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
• Strong understanding of technical, functional, and operational details of respective solutions.
• Strong problem-solving and analytical skills.
• Demonstrated ability to build functional and technical subject matter expertise, as well as process and tools expertise, and drive consistency in processes.
• In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain.
• Excellent communication skills, effective with varying organizational levels and skill sets, and able to translate between technical and non-technical concepts.
• Excellent relationship management and collaboration skills, with a track record of working cross-organizationally to drive innovation and business results.

Preferred Requirements

• Project Management experience in the following areas: Create and revise complex project plans for software development projects; Lead status meetings, issue resolution meetings, design sessions; Summarize key decisions, issues, and risks; Work in a variety of mediums: in person, remote teams, email.
• Infrastructure, Systems & Lifecycle Governance experience in the following areas: Lead development and adoption of structured stage‑gate and lifecycle management frameworks to ensure technology solutions are planned, implemented, tested, secured, and transitioned into steady‑state operations with minimal disruption. Define standards for system readiness, cutover planning, recovery considerations, and long‑term operational ownership. Support lifecycle planning for enterprise systems, including documentation, support models, and transition to run‑state operations.
• Financial & Vendor Management experience in the following areas: Lead IT financial governance activities, including budget planning support, prioritization, financial reporting, and investment transparency. Support vendor sourcing activities (RFPs, SOWs, MSOWs), contract standards, and vendor performance oversight. Coordinate with finance, procurement, and external partners to ensure compliance with purchasing policies and budget controls. Supported vendor invoicing, accruals, purchasing processes, and contract compliance.

Our Values and Culture

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe. Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive.

Non-Bargaining

The anticipated starting base pay for this position is: $118,101.00 to $150,000.00 per year. This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply

11/01/26

EEO Statement

EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)

Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Additional Information

For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.

Company Vision

You. Us. Together. At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.