IT Solution Analyst II

bannerhealth; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Banner Health is seeking a high‑level IT professional in the Insurance Division to contribute as an individual contributor. You will participate in planning, design, and implementation of complex information systems and guide teammates in defining scope and objectives.

The role emphasizes cross‑functional collaboration, data definitions, reporting, and quality assurance, with a focus on delivering reliable technology to support care coordination and business outcomes.

Responsibilities

• Participates in meetings, presentations, and planning sessions.
• Defines, designs, and modifies specifications and processes of complex information systems.
• Creates data definitions, validates data, retrieves data, and supports reporting and training materials.

Job description

Department Name: IT Bus Apps Insurance Division
Work Shift: Day
Job Category: Information Technology

Banner Health was named to Fortune's Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We're proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

The Care Coordination team plays a pivotal role in advancing Banner Health's mission by modernizing care and utilization management through the ZeOmega Jiva platform. By enhancing integration, streamlining operations, and championing member-centered care, the team serves as a critical backbone for delivering high-quality health outcomes across the organization. Through the adoption of modern CM/UM platforms, improved data integration, and a seamless omnichannel experience, the team ensures that compliance and analytics are embedded into every workflow. These efforts directly support Banner Health's broader organizational goals - improving Stars Performance, strengthening the Medical Loss Ratio (MLR), and enhancing Net Operating Margin - while positioning Banner Health as a High Reliability Organization that makes it easy for members to access care and consistently perfects the customer experience.

This is a remote position. In this role you would work Monday through Friday normal business hours and can be a remote position if you live in the following states only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV & WY. No other states will be considere d.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is a high-level individual contributor with expertise in selected business or healthcare processes and participates in formulating system scope and objectives relative to the company's requirements. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide. Acts independently or as part of a team to provide knowledge, guidance, research and fact- finding expertise to define, design and modify specifications and processes of complex information systems. Incumbent participates in establishing system documentation standards and quality assurance methodologies for systems and applications. Maintains current professional and technical knowledge.

CORE FUNCTIONS

• Business Outcomes: Relentless focus on delivering outcomes and value to our business. Participates in cross-functional teams and/or leads projects with regional or enterprise-wide scope to implement system changes. This may also include providing oversight, change management, general work direction or leadership to individuals on team. Conducts regular meetings with stake holders and uploads necessary documents to the shared information repositories, such as SharePoint or Teams. Identifies, investigates, tracks, and resolves multilevel project, system or application errors ensuring the solution is timely and of acceptable quality.
• Technology Standards: Represents assigned area on project teams with departmental or company scope on system implementations, policy and practice changes and process redesign. May prepare and distribute worksheets, reports and PowerPoint presentations; maintains optimal operation of systems in partnership with internal teams or external software vendor, as appropriate. This may include leading the implementation, maintenance, testing and/or functional design. This position provides analysis and builds complex reports and/or data repositories and other presentation materials; may be expected to lead project teams. The incumbent must have significant knowledge about cross functional departments in order to serve as a liaison and provide relevant guidance or leadership. This position is responsible for and/or participates in creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and creating training material.
• Innovation and Futures: Analyzes and reports on