IT Software Support Engineer - Manufacturing Systems & Data

1000 Micron Technology, Inc.

Boise (ID)

On-site

USD 70,000 - 95,000

Full time

10 days ago

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Benefits offered by this job

Medical, dental and vision plans
Paid time off
Paid holidays

Job summary

Micron Technology is seeking an IT Software Support Engineer to support, develop, and maintain software solutions for Technology Development in Boise, Idaho. You will troubleshoot, analyze data, and collaborate with engineering, production, and infrastructure teams to ensure uptime and high-quality customer experiences.

Qualifications include a BS in CS/Engineering or 1–2 years IT support experience, strong communication, and proficiency in C#, Perl, Bash, SQL, Python, Linux/Unix, Windows, and

Qualifications

  • BS in Computer Science/Engineering or related field.
  • 1–2 years of IT support or semiconductor operations experience is acceptable.
  • Strong analytical, troubleshooting, and debugging abilities.
  • Excellent written and verbal communication skills.
  • Experience across Windows, Linux/Unix, scripting, and databases.

Responsibilities

  • Minimize IT impact and reduce support levels.
  • Resolve critical IT downtime issues through repairs or workarounds.
  • Monitor and respond to line and IT system performance promptly.
  • Leverage AI systems and workflows to improve team effectiveness.
  • Develop permanent software solutions for critical business needs.
  • Create and maintain training documentation for 1st and 2nd level IT support.
  • Collect, analyze, and present data including efficiency enhancements and root cause analysis.

Skills

C#
Perl
Bash
Visual Basic .NET
SQL
XML
Linux
Unix
Windows
Python
PowerShell
HTML

Education

BS in Computer Science/Engineering or related field

Tools

Splunk

Job description

Micron Technology is seeking an IT Software Support Engineer to support, develop, and maintain software solutions for Technology Development in Boise, Idaho. You will troubleshoot, analyze data, and collaborate with engineering, production, and infrastructure teams to ensure uptime and high-quality customer experiences.

Qualifications include a BS in CS/Engineering or 1–2 years IT support experience, strong communication, and proficiency in C#, Perl, Bash, SQL, Python, Linux/Unix, Windows, and

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