IT Software & ERP Support Specialist

LVD Company nv; United States; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life insurance

Disability coverage

Job summary

LVD Strippit, Inc. is seeking an ERP/IT support specialist responsible for installing, configuring, and maintaining a wide range of company computer resources including ERP-related modules, time and attendance integration, and Salesforce support.

Responsibilities include user support, licensing management, ERP-LN integration, and contributing to software implementation projects with the parent company.

Qualifications

• Two-year associate degree in Information Technology or equivalent.
• Experience in an ERP support role preferred.
• Understanding of basic business processes helpful.
• Knowledge of Microsoft Office and general computer skills.

Responsibilities

• Provide high level user support for all software products.
• Review, evaluate, and maintain up-to-date software licenses and maintenance agreements.
• Assist with software training of new employees as needed.
• Provide user support for time and attendance software and ERP-LN integration.
• Troubleshoot phone system software and virus protection software issues.
• Coordinate major software implementation projects with HQ IT.

Skills

Communication

Detail-oriented

Collaboration

Problem solving

Education

AS in Information Technology

Tools

Networking devices & security

Active Directory & Group Policy

Infor ERP-LN

Salesforce

Job description

LVD Strippit, Inc. is seeking an ERP/IT support specialist responsible for installing, configuring, and maintaining a wide range of company computer resources including ERP-related modules, time and attendance integration, and Salesforce support.

Responsibilities include user support, licensing management, ERP-LN integration, and contributing to software implementation projects with the parent company.