IT Software Asset Analyst; Entry Level

ViziRecruiter,LLC.; Chicago, Northern (IL, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Connection Services in the Northern Suburbs of Illinois is seeking an IT Asset Management Analyst for a hybrid role with four days onsite. This position offers growth within a top VAR and includes a comprehensive benefits package.

You will manage software and hardware renewal processes, assist end-users with basic IT issues, and ensure policy compliance. A Bachelor's degree or equivalent experience is preferred, and proficiency with MS Office (O365) is expected.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• IT asset management experience preferred.
• Proficiency with software and hardware renewals.
• Microsoft Office suite including O365.

Responsibilities

• Receiving and handling basic asset-related requests from end-users.
• Creating and managing software and hardware renewal records.
• Ensuring compliance with corporate policies and procedures.
• Collaborating with teams and contingent workers as needed.

Skills

IT Asset Management

Software Renewal Management

End-user Support Basics

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (O365)

Job description

Introduction

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Overview

Connection Services presents an exciting opportunity within our managed services division for an IT Asset Management Analyst. This role is based in Northern Suburbs, IL, and offers a hybrid work model with 4 days onsite. Join a top VAR with enticing benefits, including 3 weeks of paid time off, and excellent growth prospects.

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection - plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Responsibilities

• Receiving basic support requests from end-users for software applications.
• Creating and managing software requests.
• Providing basic software support and troubleshooting.
• Serve as a team member, potentially guiding contingent workers indirectly.
• Ensure compliance with applicable corporate policies and procedures.

Requirements

• Bachelor's Degree preferred or equivalent work experience.
• Proficiency with software and hardware renewals preferred.
• IT asset management experience preferred.
• Microsoft Office suite including O365.