IT Services Program Coordinator (Associate)

Worldwide TechServices; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technology services provider based in Miami is seeking an Associate Program Manager to support service delivery. The role involves managing technician backfill, facilitating daily activities, and preparing reports for internal and external clients. The ideal candidate will hold a Bachelor's degree and have 2-3 years of related experience, along with excellent communication and organizational skills. The position may require domestic and international travel and provides opportunities for professional growth.

Qualifications

• Typically requires a Bachelor's degree with 2-3 years of experience or equivalent.
• Experience with IT service delivery is preferred.
• Knowledge of relevant technical software is essential.

Responsibilities

• Manages technician backfill and supports the Program Manager.
• Facilitates daily program activities and improves services.
• Prepares reports and collaborates with internal resources.

Skills

Excellent written and oral communication skills

Organizational skills

Interpersonal skills

Proficient with Excel

Proficient with PowerPoint

Proficient with Word

Education

Bachelor’s degree

Tools

Relevant technical software

Job description

A leading technology services provider based in Miami is seeking an Associate Program Manager to support service delivery. The role involves managing technician backfill, facilitating daily activities, and preparing reports for internal and external clients. The ideal candidate will hold a Bachelor's degree and have 2-3 years of related experience, along with excellent communication and organizational skills. The position may require domestic and international travel and provides opportunities for professional growth.