Part Time IT Service Desk Technician

Young World Physical Education; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dayton Regional STEM School is seeking an IT Service Desk Technician to join the DRSS IT team in Dayton, Ohio. The role supports daily use of school technologies, including computers, AV equipment, and network connectivity in a K-12 environment.

The technician will document all interactions in the service management system, detailing issues, troubleshooting steps, communications, assets, and resolutions. A proactive problem-solver who follows protocols and seeks improvements is preferred.

Qualifications

• The IT Service Desk Technician provides timely and effective technical support to students and staff.
• Candidate documents all interactions using the service management system with issue, steps, and resolution.

Responsibilities

• Provide technical support for computers, AV equipment, networks, and software in a K-12 setting.
• Document all support interactions clearly with issue details, steps, communications and asset info.
• Follow established protocols and contribute to process improvements.

Skills

Technical support

Documentation

Problem solving

Communication

Tools

Service management system

Job description

IT Service Desk Technician

Dayton Regional STEM School Dayton Regional STEM School - Dayton, Ohio Open in Google Maps

Job Description

The IT Service Desk Technician is a member of the DRSS IT team, responsible for providing timely and effective technical support to students and staff. This role supports the daily use of school technologies including computers, audiovisual equipment, network connectivity, and a variety of software applications used in a K-12 educational environment.

The analyst will document all support interactions thoroughly using the service management system—clearly detailing the issue, troubleshooting steps, communications, asset details, and resolution.

The ideal candidate is a proactive problem-solver who follows established protocols, contributes to process improvements, and is passionate about learning and supporting others.

Please email [e-mail] if you have any questions. See attachment for additional details.

Position Type: Full-time

Contact Information

• Posting School District
• 200 South Keowee Street
• Dayton, Ohio 45402
• Phone: [phone]
• Email: [e-mail]