IT Service Desk Tech

CLX Gaming; Wichita (KS); Remote; USD 40,000 - 70,000; Full time

Job summary

A leading IT services provider in Wichita is seeking dedicated individuals to join their remote team. Candidates should possess strong communication and problem-solving skills, with a background in technology. The organization promotes growth and offers competitive salaries, performance bonuses, and benefits.

Benefits

Health Insurance

401k

Holiday Pay

PTO

Qualifications

• Exceptional written and oral communication skills.
• Strong documentation and interpersonal skills.
• Technical background with problem-solving abilities.

Responsibilities

• Manage client technology infrastructure and provide excellent customer service.
• Troubleshoot hardware and software issues as they arise.
• Mentor team members and promote a collaborative environment.

Skills

Communication

Problem Solving

Attention to Detail

Multi-tasking

Tools

Windows 10

Office 365

Active Directory

Job description

THIS IS A REMOTE POSITION: WORK FROM YOUR HOME

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients’ technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds – and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you!

Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them!

Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting

Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi

As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.

Come join our team!