IT Senior System Administration

State of Washington; Olympia (WA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

Paid holidays, vacation, and sick days

State retirement programs

Job summary

The Office of Financial Management (OFM) in Washington state seeks a Senior System Administrator to provide advanced technical administration and operational support for enterprise data and integration platforms. You will manage, troubleshoot, and optimize platforms such as WebSphere MQ, Informatica PowerCenter, and Power BI to ensure performance, security, and reliability.

You will collaborate with the OFM Enterprise Data Management team and statewide partners to implement standards, guides,

Qualifications

• Demonstrated experience administering, configuring, maintaining, upgrading, and supporting enterprise integration platforms, middleware, messaging, ETL, and related technologies in a complex, multi-system enterprise environment.
• Demonstrated ability to install, configure, monitor, troubleshoot, optimize, and maintain enterprise server and integration environments, including performance tuning, capacity planning, disaster recovery, environment management, and ensuring system availability in accordance with SLAs.
• Demonstrated ability to analyze complex technical issues, perform root cause analysis, assess operational risk and system impacts, coordinate cross-functional incident response, and implement effective solutions for critical enterprise production systems.
• Demonstrated knowledge of enterprise security principles, access controls, change management, configuration management, and compliance with applicable federal, state, agency, and enterprise technology standards, policies, and best practices.
• Demonstrated ability to develop and maintain technical documentation, architecture diagrams, operational procedures, technical specifications, and implementation plans that support secure, reliable, and scalable enterprise integration solutions.
• Demonstrated ability to provide technical leadership, communicate complex technical concepts and risks effectively, collaborate with infrastructure, application, network, database, security, vendor, and business partners, and successfully manage multiple competing priorities in a mission-critical enterprise environment.
• The ability to take action to learn and grow.
• The ability to meet the needs of others.

Responsibilities

• Provide technical support for the statewide integration platform. This includes but is not limited to operating and troubleshooting WebSphere MQ, Informatica PowerCenter, PowerExchange, Data Integration Hub, Informatica cloud services, and Apptio Datalink.
• Configures enterprise integration platforms under established guidelines.
• Perform and support ongoing installations, upgrades, maintenance, and support of the agency’s enterprise integration solutions, including both messaging and ETL technologies.
• Monitor integration platform use and participate in capacity planning.
• Maintain Integration platforms and implement changes as necessary to align towards service goals (Service Level Agreements – SLA’s) and direction.
• Create and maintain a disaster recovery plan for the integration platforms.
• Monitor production data exchanges for performance and capacity to ensure timely delivery of messages and data.
• Plan, coordinate, schedule, and execute upgrades/patches/hot fixes for integration software platforms.
• Establish connections to move data from various state agencies' systems to Apptio/AFRS/HRMS.
• Perform day-to-day server administration for the Integration platforms, including WebSphere MQ, Informatica, and Data Integration Hub.
• Create standard connections to support Informatica workflow development.
• Protect the integrity of the integration platforms by evaluating incoming requests for appropriateness, escalating when necessary, and implementing when appropriate.
• Manage server and software platform security and permissions in accordance with federal, state, and agency standards and best practices.
• Analyze and document existing integration standards, integration definitions, and business rules.
• Assemble, contribute, and present technical platform specifications, including risk and impact assessments, for integration solutions between enterprise applications.
• Work with the Server/Cloud team or providers and the Network teams to install/deploy, configure, and monitor the OFM Integration platform
• Monitor servers and the (Enterprise Service Hub) infrastructure for health and availability.
• Monitor other critical platforms supporting the state’s ERP for performance degradation and failure during our outages.
• Investigate and resolve resource balancing issues (out-of-control jobs).
• Implement and follow environment control processes to maintain strict separation between development and production environments, assisting users with deployment and migration paths using GIT based technology and ADO Pipelines.
• Troubleshoot and resolve standard connectivity issues, problems in the platform, and connections to other technical subsystems like SQL, MQ, MFT, Workday, Snowflake, etc.
• Collaborate and work with technicians across OFM/WaTech and with customers to investigate the root cause of incidents. Test and implement approved technical fixes, coordinating deployment tasks with technicians from other teams.

Skills

Enterprise integration

Server management

Troubleshooting

Security best practices

Documentation

Technical leadership

Cross-functional collaboration

Learning mindset

Stakeholder management

Tools

WebSphere MQ

Informatica PowerCenter

Informatica Cloud (IICS)

Power BI

Microsoft Analysis Services

Apptio Datalink

Job description

Why work for OFM

The Office of Financial Management (OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian.

If you want to play a key role in enhancing how state government serves its citizens, you’ve found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity

We are seeking a Senior System Administrator to provide advanced technical administration and operational support for OFM’s enterprise data and integration platforms. This position helps maintain the technology infrastructure that connects critical statewide enterprise applications and makes financial and business data available to state agencies and other authorized consumers. The role administers, manages, and maintains integration and reporting platforms, including Informatica on-premises and Informatica Cloud (IICS), BusinessObjects, Power BI, and Microsoft Analysis Services, and supports the availability, performance, security, and reliability of these services.

The Senior System Administrator coordinates the development, configuration, and deployment of integration platforms across multiple environments and exercises technical judgment in production control and platform management decisions. The position troubleshoots complex system and platform issues, supports enterprise data technology initiatives, and works closely with the OFM Enterprise Data Management team and statewide partners to establish, maintain, and promote effective technology standards and practices. Success in this role requires strong systems administration and troubleshooting skills, sound technical judgment, and the ability to manage complex enterprise platforms in a highly collaborative, mission-critical environment.

What you’ll work on:

• Provide technical support for the statewide integration platform. This includes but is not limited to operating and troubleshooting WebSphere MQ, Informatica PowerCenter, PowerExchange, Data Integration Hub, Informatica cloud services, and Apptio Datalink.
• Configures enterprise integration platforms under established guidelines.
• Perform and support ongoing installations, upgrades, maintenance, and support of the agency’s enterprise integration solutions, including both messaging and ETL technologies.
• Monitor integration platform use and participate in capacity planning.
• Maintain Integration platforms and implement changes as necessary to align towards service goals (Service Level Agreements – SLA’s) and direction.
• Create and maintain a disaster recovery plan for the integration platforms.
• Monitor production data exchanges for performance and capacity to ensure timely delivery of messages and data.
• Plan, coordinate, schedule, and execute upgrades/patches/hot fixes for integration software platforms.
• Establish connections to move data from various state agencies' systems to Apptio/AFRS/HRMS.
• Perform day-to-day server administration for the Integration platforms, including WebSphere MQ, Informatica, and Data Integration Hub.
• Create standard connections to support Informatica workflow development.
• Protect the integrity of the integration platforms by evaluating incoming requests for appropriateness, escalating when necessary, and implementing when appropriate.
• Manage server and software platform security and permissions in accordance with federal, state, and agency standards and best practices.
• Analyze and document existing integration standards, integration definitions, and business rules.
• Assemble, contribute, and present technical platform specifications, including risk and impact assessments, for integration solutions between enterprise applications.
• Work with the Server/Cloud team or providers and the Network teams to install/deploy, configure, and monitor the OFM Integration platform
• Monitor servers and the (Enterprise Service Hub) infrastructure for health and availability.
• Monitor other critical platforms supporting the state’s ERP for performance degradation and failure during our outages.
• Investigate and resolve resource balancing issues (out-of-control jobs).
• Implement and follow environment control processes to maintain strict separation between development and production environments, assisting users with deployment and migration paths using GIT based technology and ADO Pipelines.
• Troubleshoot and resolve standard connectivity issues, problems in the platform, and connections to other technical subsystems like SQL, MQ, MFT, Workday, Snowflake, etc.
• Collaborate and work with technicians across OFM/WaTech and with customers to investigate the root cause of incidents. Test and implement approved technical fixes, coordinating deployment tasks with technicians from other teams.

What we need you to bring

Required Qualifications:

• Demonstrated experience administering, configuring, maintaining, upgrading, and supporting enterprise integration platforms, middleware, messaging, ETL, and related technologies in a complex, multi-system enterprise environment.
• Demonstrated ability to install, configure, monitor, troubleshoot, optimize, and maintain enterprise server and integration environments, including performance tuning, capacity planning, disaster recovery, environment management, and ensuring system availability in accordance with established service level agreements (SLAs).
• Demonstrated ability to analyze complex technical issues, perform root cause analysis, assess operational risk and system impacts, coordinate cross-functional incident response, and implement effective solutions for critical enterprise production systems.
• Demonstrated knowledge of enterprise security principles, access controls, change management, configuration management, and compliance with applicable federal, state, agency, and enterprise technology standards, policies, and best practices.
• Demonstrated ability to develop and maintain technical documentation, architecture diagrams, operational procedures, technical specifications, and implementation plans that support secure, reliable, and scalable enterprise integration solutions.
• Demonstrated ability to provide technical leadership, communicate complex technical concepts and risks effectively, collaborate with infrastructure, application, network, database, security, vendor, and business partners, and successfully manage multiple competing priorities in a mission-critical enterprise environment.
• The ability to take action to learn and grow.
• The ability to meet the needs of others.

Desired Qualifications:

• Skills and experience in WA state enterprise systems and platform support for integration technologies and methods.
• Experience designing and engineering complex data and application integration architecture and platforms. The incumbent should be able to reflect on previous experiences where they used creative/original approaches to building and supporting middleware/integration platforms.
• Proven experience in configuring communication channels between local systems and cloud-based systems. This should be supported with demonstrable knowledge of current and future trends in cloud technologies.

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. Don’t let doubts stop you from applying for this position. If you have transferable experience, please tell us about it or contact us with questions about the required qualifications and how your experience relates to them.

What we offer

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees. Please visit our Recruitment Page for a full list of benefits available to employees. Here’s a quick glance at some of the unique benefits that OFM offers:

• An environment of diversity, equity, inclusion, and belonging
• Medical, Dental, Vision, and Life Insurance
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
• State retirement programs

Questions

OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at [e-mail].

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects diversity in culture, race, ethnicity, sexual orientation, and gender identity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.